Job Description
Job description
Butler’s Auto Repair in Leavenworth, Kansas has been providing quality auto repair in our community since 1959. We maintain and repair vehicles of all makes all models. We are currently looking to add an experienced Automotive Service Advisor / Writer who takes pride in their work, provides great customer service, and wants to be part of a winning team. If we sound like a great fit for you, we'd love to hear from you!
Monday-Friday. NO WEEKENDS.
$40000-$85000 per year.
Automotive Service Writer/Advisor Job Responsibilities:
Service Advisors/Writers great customers and assist them with their inquiries.
Automotive Service Advisors/Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
Consult with customer on applicable service needs.
Service Advisors/Writers prioritize required services and are prepared to provide options upon request.
Document declines for services and ask for follow-up on future service considerations.
Keep customers informed of completion times, service expenses, and possible changes.
Service Advisors/Writers remain involved with delivery of vehicle to customer upon completion to assure all customer concerns have been addressed.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Spend quality time building relationships with the customer.
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Maintain certification and training requirements.
Benefits:
Paid time off - 1 week after 90 days, 2 weeks after 1 year
Paid holidays at start date - All major holidays
Medical insurance
401K with 3% company match
Employer provided uniforms.
Paid Training
Job Type: Full-time
Salary: $45,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- No weekends
Shift:
- Day shift