Automotive Service Advisor

Responsibilities:
- Greet customers and provide exceptional customer service
- Listen to customer concerns and accurately document vehicle issues
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for repairs and communicate them to customers
- Create detailed service orders and ensure all necessary information is documented
- Coordinate with technicians to ensure timely completion of repairs
- Upsell additional services or products as appropriate
- Maintain strong product knowledge and stay updated on industry trends
- Handle customer inquiries and resolve any issues or complaints in a professional manner

Skills:
- Strong sales skills with the ability to upsell services and products
- Knowledge of brake systems, oil changes, vehicle maintenance, and automotive repair processes
- Excellent communication skills, both verbal and written
- Ability to write detailed service orders and accurately document information
- Strong organizational skills with the ability to prioritize tasks effectively
- Proficient in using computer systems and software applications related to service writing and customer management
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Note: Experience in automotive sales is a plus.

This is an exciting opportunity for a skilled Service Advisor to join our team. We offer competitive pay, a supportive work environment, and opportunities for career growth. If you have the required skills and are passionate about providing exceptional customer service, we would love to hear from you. Apply now!

Job Type: Full-time

Pay: $56,182.00 - $61,508.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• No weekends

Shift:

• 8 hour shift
• Day shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Helena, MT 59601: Relocate before starting work (Required)

Work Location: In person