Automotive Repair Assistant Manager

Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and steer your career towards success with AAA Club Alliance!

As an Assistant Manager for AAA, you'll support daily shop operations, mentor technicians, and ensure our customers receive top-notch service through every interaction. With your exceptional organizational skills, strong business acumen, and automotive expertise, you'll help to lead by example, fostering a culture of excellence and teamwork. Join us and enjoy the thrill of working in our state-of-the-art facility, leveraging cutting-edge technology, and fueling your passion for the automotive industry. Rev up your career and accelerate towards new heights with AAA today!

Location Address: 9401 Kenwood Road, Cincinnati, OH 45242

At AAA, your success is our success. As an Assistant Manager, we can offer you:

• Competitive compensation of $45,000 to $55,000/year depending on experience, plus monthly bonus eligibility!

• Our full-time Assistant Managers work a total of 5 days each week, with Mondays, Friday & Saturdays typically required. You’ll get Sundays off each week, and another day during the week off (Tuesday, Wednesday or Thursday), dependent on business need.

• Over 2 weeks of Paid Time Off during the first year. Accruals begin day one and you can use 1 week before you accrue it! And, we offer 8 Paid Holidays!

• Retirement savings. Our 401(k) plan offers you a 100% company match to on up to 7% of your contributions maximize your retirement savings!

• Robust Healthcare Coverage. 4 Medical plans are offered to meet your needs including prescription coverage. We also offer 2 Dental plans, and a Vision Coverage plan. Coverage begins 30 days after your start!

• Free Life Insurance. We pay for your life insurance up to 2x your annual base salary! You can also choose additional life insurance coverage for yourself, spouse or dependent. And we offer supplemental insurance coverages, including pet insurance too!

• Flexible Spending Accounts for Dependent Care, Health Care and Medical Care.

• Employee Assistance and Wellness Programs to promote work-life balance and be a guidance resource for Physical, Financial, Mindfulness and Community health.

• Educational Assistance. We encourage you to increase your business capabilities and knowledge through education – whether a single course study or a degree program – receive up to $5,250 per year in tuition reimbursement!

• Free AAA Premier Level Membership and Discounts. In addition to a free AAA membership, we offer plenty of discounts on Automotive Repair, travel, insurance and merchandise.

What our Assistant Managers do:

• Supervise and mentor Repair Technicians. Consult with Service Advisors, as needed, to ensure appropriate work is assigned according to Repair Technician’s’ skill level.

• Verify that all repairs and maintenance on all vehicles is completed accurately and in a professional manner, and as specified in manufacturer-designed procedures or accepted industry practices.

• Supervise and ensure communication between Car Care Center and customer. Ensure that customer is kept up to date and ensures accuracy of repair permissions, agreements, and expectations and that promised estimates and completion times are met.

• Supervise and ensure continuous implementation and adherence to all AAA Car Care policies and procedures.

• Verify that all repairs are properly completed by re-testing repaired system to ensure proper function; road test vehicles, as necessary, to identify concerns or validate repair.

• Accurately complete paperwork, including, repair information on work orders, and information for state and emission inspections, including waivers and exemptions, etc.

• Assist in the hiring and evaluation of Repair Technicians and training and development of Repair Technicians and Service Advisors.

• Open and close Car Care store and ensure adequate scheduling of same.

• Other duties as assigned.

What you will need to succeed:

• High school diploma or equivalent (Associate Degree in Automotive Technology or ASE Certification a plus!)

• 4 years’ experience in the Automotive Repair industry.

• Must possess and maintain a valid driver’s license.

• The ability to complete satisfactory Pre-Employment Screenings (background check and drug screening) if offered the position.

• Authorized to work in the USA.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

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