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Form of work
SalaryGlass Apprentice Technicians will learn to repair and replace cracked, chipped, or damaged car windows and windshields while in the field. Working alongside a Mentor, you will gain an understanding of standards and quality processes per UrGlassUrWay guidelines. This is an entry level position and will be a gateway to the next level through coaching, training, and experience.
Role and Responsibilities
- Customer service focused, ability to develop relationships and deliver operational consistency
- Willingness to learn and multi-task in a fast- paced automotive environment
- Complete assigned training and certifications, to include continuing education courses
- Learn replacement procedures of Automotive Glass
- Perform repairs on chipped windshields
- Learn how to perform a quality pre and post inspection with customer
- May utilize various tools and diagnostic equipment
- Complete documentation of repair orders on mobile device
- Learn how to remove and install trim panels & interior parts without damaging
- Assist mentor technicians in day-to-day job duties
- Check in parts and communicate scheduling with urgency
- Effectively prioritize and manage your time to complete assigned tasks
- Work will be performed outdoors and in shop environments
- Clean vehicle of glass debris and/or glass that may be a result of the glass being damaged by impact or repair process, including any excess materials on visible surfaces
- Perform a final inspection with the customer and get customers signature on all paperwork as necessary
- Complete all administrative duties and payment collection upon completion of job
- Accountable for assigned inventory (including vehicles, mobile devices, tools, other equipment provided)
- Complete all administrative duties and payment collection upon completion of job
- Perform other duties as assigned
Qualifications, Education & Experience
- Desire to learn a skilled trade
- High school diploma or tech school graduate
- Automotive repair experience preferred but not required
- Excellent customer service and communication skills
- Knowledge and ability to use computers, mobile devices, and related technology efficiently
- Self -motivated, positive attitude, with a customer focused vision
Requirements:
- Must be at least 18 years of age
- Must be able to lift 60 pounds independently
- Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
- Requires frequent driving of company and customer vehicles
- Extensive travel within assigned area is expected
- Ability to work in a shop or mobile environment during inclement weather
- Required to wear PPE to include but not limited to facial covering, eye protection, gloves
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
