Duties and Responsibilities:
- Identify and assess related and unrelated (prior) Auto Damage and set clear expectations on timeline for repairs and outcome
- Inspect vehicles and write estimates, documenting claim related information and making decisions consistent with claims standards and local laws
- Complete timely estimates, documenting updates, communicating with insurance personnel
- Make total loss determinations and establishes total loss evaluations
- Develop strong relationships with body shop employees, managers and technicians
- Stay connected with customers, providing timely updates on repair process
- Review and determine if any supplement requests are needed
Qualifications:
- Work or educational experience must include:
- Making decisions
- Solving problems
- Planning, prioritizing and organizing
- Effectively communicating verbally and in writing.
- Communications via email
- Customer service
- Valid driver's license
- Previous experience in the following is strongly preferred, but not required:
- Experience in the automotive industry
- Understanding coverage and liability
Job Types: Full-time, Commission
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- Day shift
License/Certification:
- Driver's License (Preferred)
Work Location: In person