Address
Form of workJob Description
1615 Sunset Ave., Clinton, NC 28328
Deacon Jones Collision Center of Clinton is seeking to hire an experienced Automotive Body Shop Estimator / Production Manager to ensure the overall efficiency, profitability, and reputation of our Auto Body Shop operations by providing timely, accurate, and customer-approved estimates for repair work. Customer service is a top priority; it’s our job to turn a difficult situation around.
Deacon Jones Collision Centers have three convenient locations in Smithfield, Goldsboro, and Clinton, NC. At Deacon Jones, customer satisfaction is our primary goal. We are an I-Car Gold Certified shop, as well as ProFirst Certified, and work on all makes and models.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We offer:
- Competitive pay plan!
- Medical, Dental and Vision Insurance
- 401(k) retirement plan
- No Weekends!
- Employee purchase program
- Paid Vacation / Sick time
- Opportunity for advancement
Responsibilities - Body Shop Estimator / Production Manager:
- Greet customers and quickly assess their needs, understanding the difficulty of their situation. Customer service is a top priority; it’s our job to turn that difficult situation around.
- Follow the job through entire process from initial greeting, computing restoration costs, handling all insurance related communications and paperwork, overseeing parts ordering, keeping customer updated throughout the process.
- Assist Body Shop Manager with all facets of Body Shop operations
- Provide accurate body repair estimates and supplements for customers and insurance companies using electronic estimating software and CCC programs
- Perform quality control on the vehicle from repairs to final delivery.
Requirements - Body Shop Estimator / Production Manager:
- Experience as an Automotive Body Shop Estimator is required
- Must have estimating background with use of CCC1 estimating software or similar is required
- Automotive dealership experience is preferred
- Good communication and customer service skills
- Organized with good problem-solving skills
- Strong record of positive Customer Satisfaction (CSI) results
- Professional appearance and a positive attitude
- Valid driver's license
- Please upload resume and complete online assessment for immediate consideration
- Must be authorized to work in the U.S. without sponsorship and be a current resident
- Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
