Audio Visual Event Supervisor

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

 

• Partner with the Group Sales department to execute internal and external meetings, conventions, weddings, and non-profit events.
• Responsible for planning and organizing the regularly scheduled entertainment acts for all performances on property.
• Oversee operation and maintenance of all sound and lighting systems.
• Assist in the development of design and production specifications of all group sales events to ensure that a production schedule is maintained and secured.
• Coordinate with other departments and internal/external guests to ensure all AV needs are met and events occur without incident. (Provide logistics for events)
• Provide technical support for AV hardware, control systems, and signal issues to both AV and non-AV team members throughout our property.
• Specify equipment needs for AV programs and events of various sizes.
• When possible, repair equipment power supplies, circuits, consoles, etc. in house to save on costs.
• Attend weekly BEO meetings.
• Maintain current inventory and notify when replacements are needed.
• Keep track of all upcoming Banquet Event Orders (BEOs) to determine call times and weekly schedule.
• Assists with daily tasks and helps maintain the property-wide A/V systems.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.
• Maintains strict confidentiality in all departmental and company matters.

• Associate degree (A.A.) in Audio Visual Technology, Marketing, Project Management, or related field; two years’ experience in the AV or Entertainment related; or equivalent combination of education and experience. Experience in multiple communication channels including direct mail, e-mail and social media required. Previous supervisory experience preferred, but not required.
• Must have excellent verbal, written, and interpersonal skills.
• Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, and Outlook).
• Strong client interface and presentation skills preferred.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have demonstrated ability to drive toward results.
• Ability to work independently, identify problems, collect data, establish facts, and draw valid conclusions.
• Ability to write reports and business correspondence.
• Must be willing to work nights and weekends to accommodate business demands.
• Must be willing to work varied shifts to accommodate business demands.

SUPERVISORY RESPONSIBILITIES                                                    

This job may or may not have supervisory responsibilities. 

• Manages work procedures and expedites workflow.
• Provides coaching and counseling to team members.

 

Starting pay $21.63 an hour, based on experience