Attractions Attendant

Job description

POSITION OVERVIEW

The Attractions Attendant is responsible for the safety and operations of attractions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Only operate attractions when certified (on-the-job training).
Operate assigned attraction in accordance with company policy and procedure, state and federal regulations and safety protocols.
Explain and enforces attractions rules and safety regulations including age and height restrictions, as necessary.
Maintain and issues the proper equipment for the attraction (if needed).
Control attraction while in progress and constantly monitors the attraction while in operation.
Assists Guests in and out of attraction in a safe manner.
Ensures that unauthorized personnel do not start rides or assist Guests.
Inspect attractions and notify management immediately if mechanical or electronic problems are present.
Ensure emergency matters are brought to the attention of the supervisor or manager on duty immediately.
Cooperate with area supervisors to ensure the safety of Team Members and Guests.
Assist Guests with inquiries, and always maintains good Guest relations.
Provides first aid assistance, if certified, and notify area supervision.
Maintain acceptable level of cleanliness and organization in immediate and surrounding work areas.
Perform opening and closing procedures in assigned areas. Perform other duties as required.

WORK EXPERIENCE REQUIREMENTS

Must be 16 years of age or older and have reliable transportation.
Experience in the guest service industry, with demonstrated ability to ensure customer satisfaction and handle guest concerns is a plus.
Demonstrated ability to calculate and count, read, and comprehend.
Demonstrated ability to handle multiple tasks with effective follow-through.
Demonstrated ability to see, hear, talk clearly, and write legibly. Bilingual is a plus.
Ability to represent the best face of the organization to the public.

MINIMUM EDUCATION REQUIREMENTS