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Form of workOverview
It is the primary responsibility of the Attendant Guest Room to provide the guest with exceptional customer service skills by ensuring a clean and well maintained GUEST ROOM. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions:
Responsibilities/Qualifications
It is the primary responsibility of the Attendant Guest Room to provide the guest with exceptional customer service skills by ensuring a clean and well maintained GUEST ROOM. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions:
- Clean and vacuum approximately 15 units a day
- Make approximately 30 beds a day
- Clean a standard room in approximately 25 minutes
- Conduct a.m. and p.m. room checks to determine the status of the rooms
- Load GRA cart with cleaning supplies and linen
- Fold linen for the GRA cart
- Dust and clean furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges and thresholds
- Clean under bed skirts, desk, gaming tables and behind night stands
- Check and replace missing items in rooms such as hangers, clocks, ice buckets, hair dryers, brochures, and stationary
- Clean and ensure bathtubs, tub ledges, sinks, vanity shelves, toilets, bathroom scales, tissue box covers, and vases are spot and dust free
- Sweep, mop, swift bathroom floors
- Dust lights and sconces, make-up mirrors and lampshades
- Push a fully loaded Guest Room Attendant cart to transport supplies between GUEST ROOMs
- Perform all duties as deemed necessary for the success of the department
Responsibilities/Qualifications
- At least six months previous cleaning experience required
- At least six months previous guest service experience required
- Knowledge of cleaning equipment, supplies, and chemicals
- Professional appearance and demeanor a must
