ATM Technician/Cash Loader

GENERAL SUMMARY:

Our Vantage Technical Services division is seeking a highly motivated and committed individual interested in learning a new field. The individual will be responsible for transporting cash and will be trained to maintain ATM machines. Also, provide armored courier service throughout Hattiesburg, MS and surrounding areas. Immediate position available. We have competitive pay, benefits and much more!

ESSENTIAL DUTIES AND TASKS:

· Make on-site visits to locations to repair, install and/or load cash in ATM equipment

· Engage with the customer to ensure high levels of customer service

· Program ATM’s unassisted or with assistance from Technical Support

· Repair and Test ATM parts

· Monitor ATM’s with Remote Management System (RMS)

· Install, repair or replace ATM signage in customer locations

· Document activities within the PAI system

· Guard and protect the assets of the employer

· Other field and service work as required

KNOWLEDGE, SKILLS & ABILITIES:

The competencies required for success in the ATM Field Technician role include:

· Composure – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

· Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

· Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

· Functional / Technical Skills- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment

· Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

· Interpersonal Savvy - Relates well to all kinds of people both inside and outside of the organization.

· Learning on the Fly – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

· Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

· Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

· Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

MINIMUM QUALIFICATIONS:

· H high school diploma or equivalent

· Must be at least 23 years of age

· Firearms experience preferred (training will be provided)

· Compliance with all local and state firearm laws and either has obtained or capable of obtaining any necessary local or State carry license or permit

· Carry an approved firearm while performing the duties of a ATM Cash Loader

· Clean driving record and a valid Mississippi driver’s license

· Demonstrated ability to maintain confidentiality relating to sensitive information

· Must be willing to work some overtime, Saturdays and holidays as needed

· Willingness to work alone

A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests may be required.

Position requires successfully passing a drug test prior to hire and upon any accident / incident or discharge of firearm while on duty.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job. The candidate must be able to pass any required background and social media checks. The candidate must be able to maintain complete confidentiality of any information he/she encounters.

COMPUTER / APPLICATIONS SKILLS:

· Knowledge of Microsoft Suite to include Outlook, Word and Excel

· Working knowledge of PAIReports a plus

· Ability to use a mobile device for reporting activity during the day.

WORKING CONDITIONS:

This work is performed on the road at different locations. The working environment can be distracting due to noise. Must have the ability to bend, reach over your head and to individually lift or move up to 250 lbs. assisted with a hand-dolly.

EFFORT:

Must be able to see, hear, speak and listen. Must be an excellent listener. Constant moving up/down/around the job site area. Continuous communication with ATM and/or Vault Dispatcher. Daily contact with management and co-workers. Work can be stressful and requires a calm, patient demeanor.

SUPERVISORY / MANAGEMENT DUTIES:

The employee is not responsible for supervising other positions.

The company reserves the right to revise and alter this job description as needed.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• CCW or Handgun Permit (Required)
• Driver's License (Required)

Work Location: In person