Athletics Facilities Front Desk Assistant

Company	Dartmouth CollegeSee more
Address	Hanover, NH
Form of work	Full Time
Category	Real Estate

Job description

Posting date:

03/13/2024

Open Until Filled:

Yes

Position Number:

1128229

Position Title:

Athletics Facilities Front Desk Assistant

Department this Position Reports to:

Athletics - DCAD Facilities

Hiring Range Minimum:

$17.00

Hiring Range Maximum:

$19.00

Union Type:

Not a Union Position

SEIU Level:

Not an SEIU Position

FLSA Status:

Non-Exempt

Employment Category:

Regular Part Time

Scheduled Months per Year:

Scheduled Hours per Week:

Location of Position:

Hanover, NH 03755
Alumni Gym

Remote Work Eligibility?:

Onsite only

Is this a term position?:

If yes, length of term in months.:

Is this a grant funded position?:

Position Purpose:

The Athletics Facilities Front Desk Assistant serves as the initial contact for all visitors and users entering Alumni Gym and/or the Zimmerman Fitness Center. The Front Desk Assistant will answer, and forward department calls and emails, perform identification checks and provide general information about the facility and staff. Basic sales functions may be required. The Front Desk Assistant will also monitor the usage of the Zimmerman Fitness Center and perform duties that involve regular cleanliness of the facility.

Required Qualifications - Education and Yrs Exp:

High School plus 1-2 year(s) of experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities:

1 – 2 year’s experience in a customer service or support role.
Able to interact and communicate with others.
General knowledge of office-based equipment such as a computer, multi-line phone and printer.
General knowledge of fitness center equipment such as treadmill and squat rack.
CPR Certification received within 90 days of hire.

Department Contact for Recruitment Inquiries:

Faith Goodness

Department Contact for Cover Letter and Title:

John Ostler and Peter Lambert, Athletics Facilities Management

Equal Opportunity Employer:

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check:

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?:

Not an essential function

Special Instructions to Applicants:

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Quick Link:

https://searchjobs.dartmouth.edu/postings/72861

Description:

Customer service

Serves as the initial point of contact for all visitors/patrons of the facility in person, via phone & email communications.
Monitor user and visitor identification.
Provide general information about the facility regarding Alumni Gym, Zimmerman Fitness Center & other included benefits.
Participate in the sale of day passes, lockers & general athletics tickets using a point-of-sale system.
Perform daily sales reconciliation.
Provide general directions & communication to patrons arriving for appointments, tours, etc.
Oversee equipment lent out to facility patrons via check out/check in system and ensure it is all returned.
Communicate feedback received from facility patrons to the manager for future planning & development.
Perform cleaning and organizing responsibilities pertaining to Zimmerman Fitness Center.
Ability to open the facility promptly for patrons of Alumni Gym and Zimmerman Fitness Center.

Percentage Of Time:

100%

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

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Performs other duties as assigned.

Refer code: 9060602. Dartmouth College - The previous day - 2024-04-17 07:43