Associate/SR Associate/Manager- Creative Services Writer

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

The Creative Services Writer is a member of the Creative Services (CS) team within Marketing Creative and Production Services (MCPS) and Lilly Marketing Studios. (LMS). The CS Writer is responsible for consulting with the CS Creative Lead and other team members to write content for Lilly-owned tactics to meet business needs. The CS Writer develops a variety of content to support Lilly-owned tactics such as healthcare copy, short and long form copy, claim updates or refresh, video script writing, manuscripts, non-personal promotional messaging, brand content grids, consultation for grammar/tone, editing, and writing for A/B testing.

Key Objectives/Deliverables:

• Creates new and evolve existing healthcare professional/patient/consumer communication copy independently and in partnership with Marketing, Creative Services, and other colleagues
• Develops copy according to project brief requirements
• Develop creative copy for tactics such as print ads, visual aids, direct mail, sales promotion, emails, banner ads, monographs, slide presentations, SOA content, social media content, and other projects as needed
• Ensures that creative concepts are strategically on target and that copy meet company standards of creative excellence
• Quality checks documents for agreement between in-text information and the source data as well as for internal consistency
• Embraces and follows brand creative criteria
• Understands and complies with applicable requirements as defined by the Lilly USA quality system
• Proactively contributes to efforts to solve creative problems
• Recognizes and addresses important details with accuracy and efficiency
• Handles complex assignments requiring strategic and creative input

Basic Requirements:

• Bachelor’s Degree in a healthcare-related field, English, Journalism, or a related degree
• 5+ years of experience in pharmaceutical/healthcare industry or in related service industry (e.g., healthcare advertising/PR/medical communications agency)
• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Preferences:

• Demonstrated success in producing healthcare agency-quality creative copy solutions that leverage customer insights, effectively deliver on project requirements, and align to overall brand strategy
• Communicates effectively (in writing and verbally) with internal customers, team members, and supplier partners
• Demonstrated ability to understand a wide variety of therapeutic areas (e.g., diabetes, oncology, and immunology)
• Proven ability to tailor existing concepts to meet current business needs/align with evolving brand strategy
• Exemplifies professional experiences working with diverse teams, populations, or cultures
• Exhibits excellent problem solving and strategic thinking skills
• Works well independently and in partnership with others
• Strong organizational skills, attention to detail, ability to multi-task, and ability to work quickly and effectively under pressure
• Ability to manage ambiguity
• Competence with standard software applications (e.g., Microsoft Office)
• Demonstrated experience working for or with medical sources of authority such as Medscape and Epocrates to develop copy for medical resources
• Experience with project management approaches, including Waterfall and Agile methodologies
• Experience with project management tools (e.g., Wrike, Workamajig, Jira) preferred
• Demonstrated prioritization skills
• High level of motivation and a strong desire to find creative solutions to challenging situations
• Thrives in a collaborative environment
• Makes sound, timely decisions about changes to work in progress
• Experience and participation in agile-based projects
• Experience with Adobe Experience Manager (AEM) and/or other content management systems
• Candidates may be invited to complete a Creative Services Writer Skills Assessment following an initial phone interview
• Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner
• Demonstrated ability to apply all Quality and Compliance policies and procedures

Other Information:

Some travel required (0-10%)

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
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