Associate Relationship Manager (Bilingual Jp-En)

Summary: This positions is in our Japanese North American Banking group (JNAB) . Primary responsibility is to develop business with small and medium-sized companies as well as expand business relationships with existing customers by offering various banking services.
Principal Duties and Responsibilities:
Business Development with Small and Medium-sized Enterprises (SME)

• Develop new business relationship with SMEs by offering various banking products, including but not limited to, loans, trade finance, foreign exchange, deposits and others.
• By developing new business, contribute to the division by increasing profits and customer base.
• Coordinate with Head Office and gather information of new companies starting business in US.
• Research existing companies doing business in US and explore the possibility of starting new business relationship with them.

Business Promotion with Existing Customers:

• Expand business with existing customers by offering various banking products, including but not limited to, loans, trade finance, foreign exchange, deposits and others.
• Contribute to the division by increasing profit.
• Coordinate with Head Office and gather information of customers' business development within US.

Relationship Management:

• Develop good relationship with prospective customers.
• Maintain good relationship with existing customers through regular communication.
• Gather information regarding customers' business and industry.
• Meet customers' requirements by answering transaction-related questions and help troubleshoot.
• Support customers by giving finance related information

Risk Management:

• In case of credit related customers, analyze credit worthiness and create reports as necessary.
• Gather KYC related documents. Assign KYC risk rating of customers in charge. Monitor risk rating on a regular basis.
• Clarify and resolve compliance related issues regarding customers' transactions.

Administrative Duties:

• Maintain and update customer files.
• Other administrative duties as deemed necessary by DGM or GM.

Minimum Job Requirements or Experience:

• Bachelor's degree in Business, Finance, or related discipline
• Knowledge of financial products, thorough understanding of credit policies and procedures as well as working knowledge of regulations specific to banks.
• Good knowledge of financial products.
• Excellent analytical skills. Ability to thoroughly and effectively analyze financial issues and develop/coordinate appropriate solutions.
• Excellent verbal and written communication skills in both English and Japanese.
• Excellent organization and planning skills. Ability to plan, organize and handle multiple concurrent transactions/projects simultaneously.
• Excellent team orientation with the ability to understand the perspective and priorities of others. Ability to develop and maintain relationships with all appropriate departments/divisions of the firm.
• Flexibility to work variable hours due to the workflow.
• Bilingual (English and Japanese)

The expected base salary ranges from $92,000 - $180,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
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Other requirements
Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations.
Company Overview
Mizuho Americas is the fastest growing region within Mizuho Financial Group (NYSE: MFG), the 15th largest bank in the world with total assets of approximately $2 trillion. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America and our capabilities span investment and corporate banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Mizuho Americas employs more than 3,000 professionals across 15 offices within the Americas. Learn more at www.mizuhoamericas.com.
Mizuho Americas offers a competitive total rewards package.
We are an EEO/AA Employer - M/F/Disability/Veteran.
We participate in the E-Verify program.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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