Associate Registrar

POSITION DESCRIPTION

The Associate Registrar is responsible for the daily operations of the Registrar’s Office, including the processing of course adds or withdrawals, degree audits, and registering students.

QUALIFICATIONS

A minimum of an Associate’s Degree and a minimum of three years’ work related experience in a field requiring attention to detail and proficient verbal and written skills; or an equivalent combination of education, training and/or experience necessary to successfully perform the essential functions of the work is required.

KNOWLEDGE, SKILLS AND ABILITIES

• Fundamentals and concepts of academic advising and mentorship.
• Current technology used in educational services.
• Policies, procedures, functions, and organization of assigned areas of responsibility.
• Meticulous attention to detail.
• Minimum typing speed of 50 WPM.
• Strong computer skills, with the ability to query campus databases, manipulate data, and create reports.
• Excellent ability in problem identification, reasoning; ability to apply creative problem-solving skills to develop solutions within established policies and guidelines.
• Demonstrated ability in oral and written communication skills.
• Developing positive working relationships with students, staff and the community to work effectively with many different personalities.
• Time management and organizational skills with minimal supervisory direction/instruction.
• Maintaining confidentiality and exercising discretion.
• Detail oriented and a commitment to accuracy, ethics, and integrity.

• Advises and registers students. Maintains Registration Packets and communicates with new students throughout the registration process.
• Evaluates and processes enrollment and grade forms, including add/drop, grade changes, incompletes, program changes, prior learning credit, withdrawals, etc.
• Audits course and program enrollment, such as remedial and degree audits.
• Advises Allied Health and Non-Degree Seeking students.
• Serves as WDTC’s School Certifying Official for veteran’s benefits.
• Provides supportive and consultative services to WDTC employees and students regarding academic performance and the student. Intervenes as needed and refers students to appropriate campus and/or community resources and guides students in using the student handbook including the student complaint process.
• Collaborates with various departments across campus to ensure consistency and understanding of processes and procedures in all departments.
• Monitors academic standing, coordinates probation, suspension, and dean’s lists, as appropriate.
• Uses technology to ensure efficiencies, excellent customer service, and improved processes.
• Assumes special projects as directed by the Director of Program Development/Registrar.
• This position description in no way states or implies that the responsibilities and tasks are the only essential functions to be performed. The employee occupying this position will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor. All tasks assigned must be performed on a regular and consistent basis.