Associate Quality Assurance (Qa) Analyst

Our Story:
Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we’ve helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail.
At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs.

As a member of the team, you can expect to:

• Make a difference through your work – You’ll be proud to tell your family and friends about what you do.
• Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.
• Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.

The Role:

As a member of the Agile Software Development team, the Associate Quality Assurance (QA) Analyst will be focused on ensuring the delivery of high-quality software to internal and external stakeholders. This role will write and execute test cases based on acceptance criteria set by the business.

What You Get To Do Everyday:

• Collaborate with team members within the agile-scrum delivery team.
• Identify, record, and communicate software issues, performance, and ease of use.
• Communicate new feature developments to ensure successful delivery within the team.
• Review and validate user stories and requirements.
• Create relevant documentation, such as test plans.
• Perform regression testing for ongoing software releases.
• Perform smoke testing for production releases.
• Continue to train and stay current on new technologies and best practices as it relates to software testing, including test automation frameworks.
• Perform other position-related duties as assigned.

You Need to Have:

• Bachelor’s degree or equivalent job-related experience
• Experience with Microsoft Office suite products (Word, Excel, PowerPoint)
• Knowledge computer applications and concepts
• Knowledge of software development processes and programming languages
• Ability to critically think and problem solve
• Ability to self-direct and be self-motivated
• Ability to collaborate effectively and work well with others
• Attention to detail
• Confidence to ask questions in a team setting
• Drive for continuous learning
• Strong analytical and problem-solving skills
• Strong written and oral communications skills

We'd Love to See:

• Experience working with agile development and Quality Assurance methodologies
• Experience working in agile teams

What We Offer:

• Competitive salary
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training
• Hybrid work schedule

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexualorientation, gender, gender identity, or expression (including against any individual that is transitioning, hastransitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical ormental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, orany other basis prohibited by applicable federal, state, or local law. The Company will consider foremployment qualified applicants with criminal histories in a manner consistent with local and federalrequirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement,promotion, transfer, training, compensation, benefits, employee activities, and general treatment duringemployment.