Associate Medical Director Of Primary Care Provider

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty, and addictions. We hire people who are skilled and passionate to meet our mission through outcome-based strategies that support personal and community transformation. 

Schedule: Monday-Friday 8:00am-5:00pm

Located in the heart of the Old Town Chinatown neighborhood, Old Town Clinic (OTC) supports compassionate providers and treatment for acute and chronic health concerns, Primary Care, mental health support, care for substance use disorders, and an on-site pharmacy.

The Associate Medical Director of Primary Care for OTC provides superior clinical care, promotes professional, clinical, and ethical values and standards for clinic staff. This position oversees Old Town Clinic and Central City Concern’s Community Care Programs: recuperative care and shelter-based care.

As the Associate Medical Director of Primary Care, we are looking for a qualified medical professional with strong community health and leadership experience. Previous work with populations experiencing homelessness and substance use disorder (SUDS) will be crucial to the work in this role.

Responsibilities:

Clinical Activity and Leadership:

• Serves as clinical leader for Licensed Medical Providers (LMPs) and other clinical staff at Old Town Clinic and in the Community Care practice settings.

Management and Supervision of Primary Care Providers at OTC and in Community Care Settings:

• Manages and supervises the OTC and Community Care LMPs in all professional and clinical domains, excluding providers on the behavioral health team.
• Provides medical direction and clinical supervision to Primary Care Providers and ensures all providers receive appropriate staff development, in-service training and performance review.
• Leads the development and teaching of standard work related to medical practice based on best practice, continuous learning and improvement, and compliance with rules and standards of practice.
• Assures, through an interdisciplinary process, the appropriate credentialing and privileging of all providers.
• Engages in regular meetings with LMPs to observe, mentor and coach these front line teams in a manner that creates a culture of accountability, fosters continual improvement and staff wellness.
• Ensures availability of adequate Primary Care staffing working closely with operations directors and provider schedulers.
• Oversees recruitment, evaluation and retention of LMPs and develops comprehensive job descriptions for LMPs.

Assurance of Superior Quality of Medical Care:

• Responsible for the development of medical practice guidelines, policies and protocols.
• Assures that all patients receive appropriate evaluation, diagnosis, treatment, and that all medical care is appropriately documented in the medical record.
• Identifies, selects, and oversees implementation of clinical evidence-based practices and “best practices.”
• In collaboration with other Primary Care leadership, monitors, evaluates, and supports improvement of clinic site and LMPs’ clinical performance, utilization, and financial metrics.
• In collaboration with other Primary Care leadership, responsible for clinical safety monitoring and review and promotion of just culture.
• Responsible for the timely and adequate response to patient grievances as they relate to the provision of medical care at the programs they supervise
• Provides clinical leadership as a member of the OTC Controlled Substance Review Committee.

Educational Excellence:

• Oversees development and implementation of medical education curriculum for providers, including monthly education sessions and other in-services.
• Supports Senior Medical Director of Primary Care in design and direction for Social Medicine Curriculum with OHSU.

Minimum Qualifications: 

• License to practice medicine as a medical doctor, osteopathic physician, nurse practitioner, or physician associate in Oregon.
• Minimum four (4) years’ experience in providing care as a medical provider for underserved individuals in a community clinic setting.
  
  • Minimum one (1) year experience in established leadership capacity within a healthcare setting, preferred.
  • Strongly preferred: addictions medicine certification, Spanish language proficiency, or willingness to develop these skills.
  • Preferred: experience with primary-care based Hepatitis C treatment or willingness to develop skills.
• Current BLS certification or must obtain within one month if not current.
• Must have full prescriptive powers in Oregon with a DEA number.
• Must meet CCC privileging requirements as required by FTCA.
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Workplace Ace of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must pass a pre-employment drug screen, TB test, and background check.

Benefits: Central City Concern offers an incredible benefits package to our employees!

• Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

Central City Concern is a second-chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.