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Form of workPosition Summary
This is a full-time telework role.
Schedule is Monday-Friday, standard business hours 8am - 5pm, with some weekend coverage required, as needed.
The infertility clinical precertification Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams.
* Works closely with functional area managers to ensure consistency in clinical interventions supporting our members.
* Accountable for meeting the financial, operational and quality objectives of the unit.
* Implements clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable).
* Serves as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking.
* Ensures implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care.
* Acts as a liaison with other key business areas.
* Develops/assists in the development and/review new training content.
* Develops, initiates, monitors and communicates performance expectations.
* Acts as a point of contact for the customer and Account Teams.
* Participates in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills.
* Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams.
* Establishes an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance.
* Consistently demonstrates the ability to serve as an model change agent and lead change efforts.
* Creates a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed.
Required Qualifications
- Minimum of 5 years of clinical experience
- Minimum of 3 years of leadership/supervisory experience
- Must have active current and unrestricted RN licensure in state of residence
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired.
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives.
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes.
- Ability to communicate effectively with providers, members, staff and other leaders both in oral and written formats.
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Job Posting Pay Equity Language Part 1
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Job Posting Pay Equity Language Part 2
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
jobs.CVSHealth.com/benefits
This is a full-time telework role.
Schedule is Monday-Friday, standard business hours 8am - 5pm, with some weekend coverage required, as needed.
The infertility clinical precertification Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams.
* Works closely with functional area managers to ensure consistency in clinical interventions supporting our members.
* Accountable for meeting the financial, operational and quality objectives of the unit.
* Implements clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable).
* Serves as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking.
* Ensures implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care.
* Acts as a liaison with other key business areas.
* Develops/assists in the development and/review new training content.
* Develops, initiates, monitors and communicates performance expectations.
* Acts as a point of contact for the customer and Account Teams.
* Participates in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills.
* Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams.
* Establishes an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance.
* Consistently demonstrates the ability to serve as an model change agent and lead change efforts.
* Creates a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed.
Required Qualifications
- Minimum of 5 years of clinical experience
- Minimum of 3 years of leadership/supervisory experience
- Must have active current and unrestricted RN licensure in state of residence
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired.
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives.
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes.
- Ability to communicate effectively with providers, members, staff and other leaders both in oral and written formats.
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Job Posting Pay Equity Language Part 1
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Job Posting Pay Equity Language Part 2
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
jobs.CVSHealth.com/benefits
