Associate Homeowners Field Property Claims Representative (Ma)

Here is what you will do:

• Conductingaccuratecoverageanalysisanddamage assessmentstoensureprompt payment of claims in accordance with quality standards 
• Proactivecommunication, andsettingaccurateclaims length expectations 
• Writing estimates forcovered damage,providecustomersscope of loss and cost of repairs 
• Assign, direct and overseevendorsconductingmitigation and/orinspectionduring theadjustment ofhomeowners'property claim 
• Identify subrogation potential and liability exposures 
• Establishtimely and appropriate claim reserves in accordancewith claim standards 
• Adjustinghomeowner’s Property Claims in all states in which Plymouth Rock writesbusiness. 
• Appropriately represent the company by executing a high level of service and maintaining professionalism at all times

Here is what you will bring to the table:

• Excellent oral and written communications skills 
• Ability to multitask and adapt to changes quickly 
• Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction 
• Capacity to work in a fast pace supporting the rapid growth of our customer base 
• Be a self-motivated individual to meet & exceed goals  
• Proficient in the use of Microsoft Office 
• Minimum of 1 year overall work experience preferred 
• Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary 
• Ability to carry up to 25lbs and conduct roof inspections on homes <2 stories 
• Valid Driver’s License and proficient driving record 
• Experience in construction, home inspections, mitigation or estimating preferred
• Xactimate experience preferred
• Bachelor’s Degree from an accredited four-year college or university is preferred.

Why work for us:

• • 4 weeks accrued paid time off + 9 paid national holidays per year
  • Remote work equipment
  • Tuition Reimbursement 
  • Low cost and excellent coverage health insurance options (medical, dental, vision)
  • Gym membership reimbursement
  • Robust health and wellness program and fitness reimbursements
  • Auto and home insurance discounts
  • Matching gift opportunities
  • Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
  • Various Paid Family leave options including Paid Parental Leave
  • $3,000 one-time bonus payment on health insurance waiver

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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