Associate, Hci Planning & Communications

Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers.

Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. 

From our various engagement programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and thrive to be passionately invested in HCA's success.

Global One Company:

Many countries. One identity.  Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea.  Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.

General Summary:

HCI Sales Communication & Digital Tools Analyst's primary role is to develop, launch, and maintain both the dealer facing digital portals as well as the internal sales planning tools (Dealer Access, Dealer Track, Salesforce.com, OEM Interfaces).  Additionally responsibilities will include the development, launch, and management of HCI internal and external communications.  This includes programs, incentives, compensation, compliance and operational notices.  Lastly, the position will be responsible for the coordination, execution, communication and performance monitoring of joint HCI and SGI dealer and field training.  This would include In-Store Training, New Dealer Onboarding and Launch, as well as HPP-University.   

Duties and Responsibilities:

1.    Communications

         Develop internal and external communications to dealer, field sales, and other internal stakeholders (communications may include written, digital, conference call, presentation).

         Support and manage internal and external communications to dealers and fields, verbal and written.

         Write, edit, and proof-read HCI newsletters, marketing materials, incentive announcements, and IBP communications.

         Provide marketing and communication content for determined field and dealer promotions and support the program launch (Dealer Promotions, Campaigns, Offers, Operations, and Enrollment).

         Field Sales Communications (IBP, Campaigns, Operational Notices, Compliance Notices).

         Assist field sales with sales support channels including Salesforce.com, Dealer Access, and incentive platforms

2.    Incentives Support

         Assist Incentives manager with administration of incentive programs

         Coordinate with vendors on sales support and communication elements of incentives

         Communication with field reps on program status and dealer earning levels.

3.    Ad Hoc

         Engage in additional sales support initiative in support of the business.

Knowledge and Skills:

         Excellent written and verbal communication skills, as well as the ability to adopt the style, tone, and voice of various types of content

         Strong analytical, written, and interpersonal communication skills required

         Advanced skills and knowledge of Excel, Power Point, Constant Contact, Salesforce.com, Dealer Access, Dealer Track, and Stone Eagle

         Resourceful and innovative problem-solving skills - focus on how to get tasks completed

         Knowledge of learning management systems a plus

         Knowledge of project management methodologies a strong plus

2nd BOX

         Experience developing communication plans across multiple channels (digital, print, & media; 2-3 years)

         Experience supporting the development of budgets, project plans, marketing campaigns and incentives a plus (2-3 years)

         Previous experience in finance or marketing preferred (3-4 years)

         Data analysis and reporting skills required (2-3 years)

         Experience with project management tools and applications preferred (1-2 years)

         Bachelor's degree required (no specific major required)

Physical Requirements and Working Condition:

Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.