The EEO Office of CDSS is looking for an EEO Investigator (Associate Governmental Program Analyst/Staff Services Analyst). This job requires you to be able to think analytically, use deductive reasoning, and spend a majority of your time preparing investigative reports, which requires excellent writing skills.
Are challenged every day;- Work with a high level of confidentiality, ethics and integrity;
- Gather and evaluate facts and evidence;
- Use excellent written and verbal communication skills;
- Professionally and effectively interact with all levels of staff and management;
- Work in a fast-paced changing environment;
- Write investigative reports and communicate risks;
- Effectively manage time with limited supervision.
… then we want to interview you. Go to the link below and get your application in
The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.
Need help understanding the examination and hiring process? Do you have a question about CDSS? We'd love to hear from you! Please contact us at Recruiter@dss.ca.gov. Please include the job classification and job control number in the subject line.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Shall Consider:
STAFF SERVICES ANALYST
Department Information
Our mission is to empower staff to reach their full potential by ensuring equal employment opportunities by promoting an inclusive, diverse, fair and respectful workplace free of discrimination and harassment.
Special Requirements
Statement of Qualifications (SOQ):
Note: Responses must be limited to two pages of 8 ½ by 11-inch paper, with one-inch margins and a font size no smaller than 11pt.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/5/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -(SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Desirable Qualifications
- A high degree of initiative, professionalism, confidentiality and the ability to interact effectively with all levels of staff and management.
- Ability to handle sensitive and confidential assignments with tact, discretion and diplomacy.
- Flexibility in adapting to changes in priorities, assignments and other interruptions which may impact pre-established timelines and courses of action.
- Ability to reason logically and utilize a variety of analytical techniques to resolve complex problems.
- Ability to use deductive reasoning.
- Ability to handle multiple projects simultaneously and meet deadlines.
- The ability to communicate information/ideas in a clear, concise, and professional manner both verbally and in writing.
- The ability to compose reports, letters, spreadsheets, and other relevant documents.
- Knowledge of discrimination and harassment laws.
- Ability to conduct investigations.
- Ability to read, interpret and apply laws, rules, regulations, and policies to a set of facts and draw a conclusion.
- Excellent attendance.
Benefits
Transportation Reimbursement of 75% is available to eligible employees, reimbursement is not to exceed $100, and employee must provide proof of transportation pass payment.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Jennifer Lindsay
(916) 657-2326
eeooffice@dss.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Those interested in obtaining employment with the California Department of Social Services must apply and compete through the State recruitment process. Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:
CalCareers Exam/Assessment Search
If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Social Services, please contact the Examination Unit at examinations@dss.ca.gov.
Applicant Survey
Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.