Address
Form of workGeneral Responsibilities:
Specific Responsibilities:
Knowledge, Skills and Traits:
Specific Responsibilities:
Qualifications:
Requirements:
- The position will assist the Head Golf Professional in the management of day-to-day golf operations of the facility. Experience in instruction, club fitting, golf shop merchandise operations and tournament operations are important. This person will be an active ambassador for an exceptional golf experience.
Specific Responsibilities:
- Assist with golfer check-in and fee collection; control and manage play
- Assist with all opening and closing procedures
- Assist in managing facility tournament operations including weekly events
- Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
- Conduct individual lessons and group clinics
- Assist with men's, women's, and junior golf events and programs
- Assist in Player Development programs using PGA tools and resources
- Assist with management of outside service staff to ensure the highest quality of customer service is achieved
- Assist in managing golf car operation, practice facility, and club storage service (as applicable)
- Provide club repair and club fitting services to customers
- Directly responsible for timely and consistently maintaining the club's USGA Handicap System
- Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receivingprocedures, inputting into point of sale, pricing procedures, display, and sales
- Play golf with a variety of customers in competitive and non-competitive situations
- Conduct oneself in a professional manner and maintain a professional image at all times
- Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
- Assist in coordinating golf activities with other departments
- Assist with management of Outside Operations Staff to ensure the highest quality of customer service is achieved.
- Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies and state and federal labor laws.
- Facilitate a professionally manage tournament operation. Coordinate tournament operations and weekly events for men's and women's programs including planning, pre-tournament operations, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up. Coordinate course set-up with Superintendent including tee markers hole locations, rough height, green speed, special contests, etc.
- Assist with fee collection and managing play in a non-tee time environment; directing the flow of traffic on the course, enforcing facility rules, assisting customers with course etiquette, alerting management to any golf course problems, promoting the facility and its events and assisting players with any on-course problems.
- Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory and resources.
- Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
- Trains, motivates and develops Golf Shop staff to ensure effective sales and service performance and techniques and product knowledge.
- Assist with all opening and closing procedures.
- Conduct individual lessons and group clinics, as applicable.
- Play golf with a variety of Members in competitive and non-competitive situations.
- Conduct oneself in a professional manner and maintain a professional image at all times
Knowledge, Skills and Traits:
- Maintain PGA of America membership in good standing in an active classification
- Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
- Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
- Fundamental supervisory practices and principles
- Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
- Strong organizational, planning and prioritization skills
- Self-motivated with desire to promote and market
- Service and customer focused attitude
- Experienced in written and oral business communications
- Remain up-to-date on customer relationship management tactics and strategies
- Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others
- Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
- Maintain and promote a positive professional image within the community
- Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
- Maintain a credible golf game and remain current on teaching innovations
Specific Responsibilities:
Qualifications:
- 3-5 years of experience as an Assistant Professional preferred.
- The successful candidate must be very visible, easily approachable, pro-active in nature, and possess a strong desire to learn the skills necessary to become a Head Golf Professional.
- Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
- Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament software and databases.
Requirements:
- Bachelor's degree (BA/BS) preferred
- PGM Graduate preferred
- PGA Class "A" Preferred
