Associate Fulfillment Manager
Factor_ a brand of HelloFresh is hiring for a dedicated Associate Fulfillment Manager to join our growing team! This is a full-time exempt position that will report to the Fulfillment Manager in Lake Zurich, Illinois with 5% travel between our Chicagoland sites. As the Associate Fulfillment Manager you will be responsible for overseeing our fulfillment operations and team members. It will be your responsibility to ensure that associates are set up for success prior to starting their shift each day.
You will ...
- Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
- Develop, motivate, engage, coach, and inspire a team of Fulfillment supervisors and associates, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
- Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
- Work with senior Management to complete the given directives of the Company.
- Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
- Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
- Performing internal audits.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
- Create and implement processes and procedures.
- Maintain an active role on internal continuous improvement teams.
- Interact with procurement to ensure adequate supply of all inventory.
- Following-up on and closing pending preventive and corrective action requests.
- Ensuring that documentation and design controls are appropriate for organization.
- Provide all employees with necessary tools, proper training and corrective direction.
You are...
- A Leader: train and develop 200+ employees
- Performance Manager of warehouse employees
- Problem Solver/Analytical
- Detailed Oriented and Results Driven
- Communicator: speak to employees with tact and diplomacy
- Time Manager: tracking/monitoring production and maintaining productivity
- Technical: computer literacy to input information into the computer
- Able to take direction and relay information to employees
At a minimum, you have...
- Associate’s degree or related management work experience preferred
- At least 5 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments in a supervisory position, and with satisfying customers in technology-driven, developing companies.
You’ll get…
- Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
- Generous PTO and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education
- Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:EUaccommodations@hellofresh.com.
- APAC: APACaccommodations@hellofresh.com
- United States: USCandidateAccommodations@hellofresh.com
- Canada:CAaccommodations@hellofresh.com