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Form of workJob Description
Position Summary
Responsible for managing existing client relationships, either working with a more experienced advisor or on their own. The individual may be responsible for formulating and implementing advice, but may also rely on technical specialists to develop product, investment, or planning recommendations.
Position Responsibilities
Assists the lead advisor as a “Client Relationship Manager,” which includes answering client questions about investment issues and updating the CRM with all issues related to client communications and/or investments.
Follows the prescribed workflow process for planning or reporting activity in preparation for client meetings or reviews. Performs Discovery Meeting prep – Assists advisor in preparation of initial meeting with prospects.
· Attends Discovery Meeting with advisor, take notes to be added to CRM
· Performs Solutions Meeting prep – Assists advisor in preparation of solutions meeting with prospect, which may include the use of financial planning software such as eMoney or MoneyGuidePro
· Puts together client paperwork package, financial planning overview and fee information with the help of admin
· Performs Implementation Meeting prep – Assists advisor in preparation of implementation meeting with prospective client
· Activates client in financial planning software
· Preps for review
· Logs all activity into CRM
· Handles the Client Review Checklist: Runs financial plan
· Creates financial plan review with planning software for accounts under our management
Required Skills & Experience
· Bachelor’s degree in business, administration, accounting, finance, or similar field of study
· Minimum of two years’ experience in the financial services industry preferred
· Series 7, 63, 65, or CFP preferred or required to obtain within timeline
· Strong interpersonal skills
· Strong time management and organizational skills
· Ability to prioritize and manage multiple projects
· Ability to recognize and provide solutions to problems
· Exhibit strong ethics and a desire to help clients and give them extraordinary service
· Must pass criminal and credit background checks
