Address
Form of workAssociate Customer Service Associate
Wilmington, DE
Temporary Assignment
8:30 - 5:30 EST Monday - Friday
Hybrid
We are hiring a Clerical KYC (Know Your Client) Specialist for our KYC Team. You will work directly with Customer Service Representatives and downstream global support teams. Services of this team include collating and processing basic CDD documents for downstream processing used to satisfy client regulatory filings. We provide training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you are encouraged and expected to be your best.
We are a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business
Some of the things you will be doing:
- Reviewing and processing basic KYC documents
- Completing data entry of customer information using enterprise systems
- Sending accurate results to downstream global support teams in a timely manner
- Provide excellent Customer Service to internal and external customers
What technical skills, experience, and qualifications do you need?
- Ability to work in a fast-paced environment
- Attention to detail
- Strong comprehension and critical thinking skills
- Superb organizational and time management skills
- Ability to navigate quickly across multiple systems
- Computer skills
- Effective written and verbal communication skills
Preferred Qualifications:
- Transactional or administrative experience (reviewing and evaluating documents)
- Some college preferred
- Proficiency with Microsoft Office
#LI-HL1
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.
CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
