Address
Form of workWork Flexibility: Remote or Hybrid or Onsite
Schedule: 1st Shift, Monday-Friday
Overtime as needed
Who we want -
- Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.
- Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- Life learners. People who want to learn, grow, and develop within Stryker's broad scope of opportunities. This is a company you can grow with!
What you will do -
As a ProCare Associate Contract Coordinator you will interact daily with cross-functional team members including but not limited to the Senior Contract Coordinator, Business Unit Sales Representatives, ProCare Finance, Field Service Technicians, and other shared functions. Specifically, this position is responsible for the coordination of contracts and information to maintain records and organization.
- Sort and dispatch contract requests from ProCare Team Mailbox
- Generate and amend basic quote proposals
- Organize and enter basic contract order information to maintain accurate documentation
- Provide order entry for Data Solutions contracts
- Maintain the integrity of ProCare policies (e.g., contract submission requirements, account status, finance requirements, pricing, etc.)
- Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships and customer satisfaction
- Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment
- Work with Senior Contract Coordinators to develop knowledge to enter a diverse portfolio of contract types with a high degree of accuracy
- Collaborate effectively to provide support to team members
- Provide support beyond standard hours as needed by the business
- Process all work in accordance with relevant working practices and standard operating procedures
What you need -
- 2+ years of experience - required
- High school diploma - required
- Associate's or Bachelor's degree - a plus
- Experience with software programs such as SAP and JDE - preferred
- Clear and concise communication skills - required
- Passion for best-in-class customer service and ability to make customers promoters of our products and services - required
- Drive to dig into the details of customer issues to solve problems proactively - required
- Ability to work flexible hours, as needed to support the business needs - required
- Participate in over-time work as needed - required
$21.05 - 37.02 per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
