Associate, Content Quality Control

Influential is looking for an Associate to join our Content Quality Control team to ensure the quality and integrity of the content complies with our approval standards for Fortune 500 clients across different verticals. This role will support our teams during the execution of influencer campaigns, partnering with our campaign operations and client solutions teams. The ideal candidate has meticulous attention to detail, strong communication skills and loves all things social media.

In general, on a typical day you will:

• Review Influencer-generated content, including videos, audio, images, and text to ensure it complies with our content guidelines and policies
• Process content approvals consistently and fairly, complying with internal policies and guidelines, including providing guidance and taking action to remove, adjust or address content violations, or escalating issues to senior management
• Maintain accurate records of content reviews, actions taken and any relevant influencer interactions, ensuring proper documentation for audit and reporting purposes
• Provide feedback and insights to improve content policies, guidelines, and review process
• Manage the workflow and completion of tasks within our project management platform
• Support the Content Review team in all aspects of planning and reporting internally as required
• Collaborate closely with cross-functional teams, including Campaign operations, Client Solutions and Legal to ensure protocols are being followed, reviews completed and approvals documented and shared
• Communicate effectively (written & verbal) with Campaign operations and Client Solutions teams, ensuring speed and accuracy of information is shared
• Become an expert in our platform, processes, protocols and content guideline and policies

Being an Associate, Content Reviewer requires:

• Bachelor's degree or equivalent experience
• 1-3 years of experience working in digital, online or advertising environment
• Experience coordinating simultaneous projects in a fast-paced environment
• Meticulous attention to detail and ability to maintain focus across a large volume of content
• Excellent written and verbal communication skills
• Comfortable working in a startup environment where details often change
• Knowledgeable and/or interested in all major social platforms (Instagram, Facebook, Twitter, YouTube)
• Proficiency in Google Apps and MS Office, and other general technology platforms
• You keep up with the latest trends and innovations within the world of social media

Bonus points if:

• Prior work at a marketing-tech or media start-up
• You're passionate about social media and/or influencer marketing

Salary Range:

$50,000 - $60,000