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Form of workIn partnership with North Liberty campus leaders, the UIHC Chief Nurse Executive, and physicians, this position provide strategic leadership and oversight in integrating comprehensive clinical and operational plans for the North Liberty Medical Center, includes comprehensive orthopedic surgical, inpatient, and clinical services, emergency department services and other ancillary clinical needs. Direct reports to the ACNO include, nursing services across inpatient, emergency medicine, ambulatory care, and perioperative & procedural services platforms, as well as therapy services (PT, RT, OT), and social services and case management, Nursing Practice Leaders and House Operations Managers.
The ACNO is responsible for assessing the environment, forecasting trends, transmitting values, communicating ideas, developing, and implementing policies, managing and initiating innovative systems and programs that promote excellent in service, quality and safety for patient care delivery and that create an excellent place to work. This position provides nursing personnel with leadership, decision-making, and direction in patient care services and defined areas, ensuring nurses and other members of the patient care team feel empowered to serve as patient representatives/advocates.
The ACNO will work in close partnership with executives from the health system, hospital campuses, physician leaders and groups, and staff within the North Liberty Medical Center to develop comprehensive access to care including evaluation, planning and implementation of both inpatient and outpatient innovative care models which enhance the delivery of patient care quality and efficiency.
The ACNO aligns the priorities of the patient care unit leadership dyads in collaboration with the medical or clinical directors of the orthopedic and future service lines and emergency services to assure the operational and clinical standards to promote a center of quality care and work environment excellence.
Key Areas of Responsibility and Specific Job Tasks
Collaboration and Communication
Areas of responsibility span the domains of inpatient, outpatient, and perioperative care for the Orthopedic and future service lines housed on the North Liberty campus and emergency services.
Key collaborations include, Orthopedic, Anesthesia and Emergency Medicine medical faculty and trainees, Nursing, Patient Care Team and North Liberty executive leadership.
Establishes a strong relationship with other departments and administrative leaders of Patient Care, Ambulatory, Surgical Services, Ancillary and Support Services, HR, Finance, Accreditation/Compliance, and Patient Care Quality/Safety/Experience.
Exhibits guiding behaviors that reflect UIHC values and support our mission and vision. Participates in System activities to promote a positive image for the North Liberty Campus in support of system foundational goals.
Promote positive service relationships with patients/families, physicians, labor unions and staff. Represents North Liberty campus as the ACNO on UIHC committees and at national, state, and local levels as delegated by the CNE and CAO.
Program and Patient Care/Services Delivery
Leads/Participates in the development and implementation of key tactics across North Liberty service lines and supports innovative programs that advance institutional strategic goals.
In collaboration with executive leadership and appropriate departments, assures nursing program alignment with practice and operational realities.
Facilitates organizational change by leading and supporting staff in a rapidly evolving health care environment.
Leads clinical programs across the North Liberty campus, in concert with the medical teams, and ensures coordination with key stakeholders such as the Center for Advancement, Marketing and Communications, IT, and Finance to foster maximum efficiencies, ROI, and market share growth.
Human Resources Management
Creates and maintains a work environment that ensures optimal engagement of the workforce.
Facilitates a culture of teamwork, collaboration, and accountability with the leadership team, across disciplines/departments.
Continuously evaluates and modifies staffing models to ensure the right staff is performing the right job in the most efficient manner.
Serves as the administrative leader in concert with the designated medical and administrative leadership, promotes cohesive, coordinated, integrated and innovative program development for areas of responsibility. This includes program plan development with goals and objectives that address clinical growth, service, quality, people, financial, and research/educational performance.
Hire, develop and manage performance of leadership team. Provide coaching and mentoring, identify training opportunities and provide leadership for goal setting and career development. Develops a cohesive leadership team for overall operational, quality/patient safety, and financial excellence. Assures leaders are accountable for developing and maintaining a diverse and inclusive environment.
Operations, Standards of Care, Regulatory Compliance, and Quality and Patient Satisfaction
Accountable for the execution of quality initiatives (system/service line) related to Orthopedic and future service lines housed on the North Liberty campus.
Assures compliance with applicable regulatory bodies specific to programs of care.
Incorporates data bases, national standards, regulatory body standards, technology, and innovation in support of quality initiatives.
Understands and supports research/educational activities of nursing staff and patient care team.
Collaborates to improve programs and efficiency through developing the appropriate infrastructure to foster innovation efforts in providing a unified approach to care delivery. Identifies changes and trends in the external environment impacting care delivery, ensuring policies are in alignment with best practice care.
Uses business analytics to monitor and improve department effectiveness, efficiency, and productivity and patient/family/employee/ experience.
Financial Management and Business Analytics
Evaluates, develops and adapts/aligns goals, budget, and business processes of the North Liberty campus clinical service lines to meet the changing healthcare environment and needs of patients and families to support organizational goals and objectives.
Partner with CNE, CFO, CAO, and key department leaders to develop operating and capital budgets in support of the established integrated strategic/operational/financial plans.
Analyzes, monitors, and manages costs and charging mechanisms, along with reimbursement and coding practices, and initiation of new programs, making recommendations to maximize reimbursement for services/reduce overall expenses.
Regularly monitors financial performance and adjusts operations across the North Liberty clinical service lines to address priorities and allocation of needed resources to achieve targeted levels of fiscal performance.
Keep abreast of regulatory requirements, legal, reimbursement changes, and industry trends. Support appropriate database registries, certifications, and external benchmarking to deliver outstanding clinical care.
Education Required
Master's degree in nursing or related field is required. If master's degree is in a related field, a baccalaureate degree in nursing is required. A doctorate (PhD or DNP) is highly desirable.
License Requirement-Current license to practice nursing in Iowa is required.
Certification: BLS for Healthcare Providers/CPR and an ANCC recognized certification. Nurse Executive or Nurse Executive Advanced required within 12 months of hire
Required Qualifications
Minimum 7 years of progressive leadership experience in a complex health organization or academic health care environment that demonstrates knowledge of organization, operation, and coordination of hospital activities.
Ability to translate strategic priorities into operational reality, aligning communication, accountabilities, resource capabilities, internal systems to ensure strategic priorities yield measurable and sustainable results.
Identify and drive organizational and cultural changes using new approaches to improve results by transforming organizational culture, systems, or products/services.
Knowledgeable of the laws and regulatory/accreditation standards
Ability to establish and maintain effective working relationships through consultative, collaboration and communication skills necessary to partner with teams within the Orthopedic and future North Liberty service lines, across UI Health Care and College of Medicine, physicians, patients, families, and others from the community to achieve program goals.
Executes influence/negotiation strategies that persuade key stakeholders to take actions that will advance shared organizational interest/goals. Confronts difficult issues, taking appropriate bold action in the face of opposition.
Experience working in a unionized environment.
Leads through sharing authority and responsibilities with others to move decision making and accountability downward through the organization, enable individuals to stretch their capabilities and accomplish the business unit's strategic priorities.
Knowledge and experience using complex financial data to diagnose business strengths and weaknesses and identify the implications for potential strategies.
Demonstrated experience working effectively in a welcoming and respectful workplace environment.
Application Process:
In order to be considered, applicants must upload the following attachments (under submission relevant materials):
- Resume/CV
- Cover Letter
Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Please contact rebecca-schwertfeger@uiowa.edu with any questions.
