Associate Application Support Specialist

**Hybrid work opportunity. 3 days in the office and 2 days remote

The Associate Application Support Specialist role is accountable for supporting the organization’s EpicCare Ambulatory and Practice Management Application Support needs in a healthcare setting. This is the first level of a three level career path. Support needs may include, but are not limited to, functionality and training to support clinical, fiscal, IS, and practice management operations within the MaineHealth model system; development and implementation of a quality assurance process to include practice outreach; and supporting end user needs by serving as the primary Application Support resource for Maine Medical Partners. Work is performed under minimal supervision. Participation as a member of our Tier I Help Desk support team is required in this position.

Required Minimum Knowledge, Skills and Abilities

• Education: Bachelor's Degree preferred or equivalent work experience.
• License/Certifications: Credentialed in 1-2 Epic focused modules or complete MH Credentialing Program within 6 months of hire.
• Experience: 0-2 years' healthcare experience.