Assoc Director

Job Description
The Thunderbird Recruitment and Admissions department is seeking an Associate Director, Global Recruitment, who will be responsible for helping develop, lead, and implement innovative recruitment strategies to attract a diverse applicant pool. Reporting to the Senior Director of Recruitment and Enrollment Management and in close consultation with additional key Thunderbird departments such as, Academics, Branding & Communications and Partnerships, this position will establish, enhance, manage, and evaluate strategic initiatives to achieve enrollment goals across all Thunderbird programs. The Associate Director of Global Recruitment will also be responsible for the management of a pool of prospective students of Thunderbird's Master of Global Management graduate degree program as well as the Doctorate of Professional Practice degree program.
ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.
We offer our employees hybrid work arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.
Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths of time, and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Clearly communicate to perform essential functions of the job.
• Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone, and associated computer/technology peripherals.
• This position receives annual managerial review of objectives.

Minimum Qualifications
Bachelor's degree in a field appropriate to the area of assignment AND seven (7) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Eleven (11) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.
Department Statement
The Thunderbird School of Global Management at Arizona State University is one of the finest global leadership and global management schools in the world with both graduate and undergraduate students. Solutions for the planet mean developing problem-solvers from around the globe. From our world-renowned faculty representing six continents to hundreds of outstanding students who join us every year from around the world, the Thunderbird School of Global Management welcomes diversity and encourages quality and great value. It is one of the top global leadership and global management schools in the country, highly ranked for academics, practical research, and student outcomes.
Desired Qualifications

• Knowledge of higher education, research, and business operations.
• Knowledge of strategic planning principles and practices.
• Skill in planning, analyzing and coordinating activities and establishing priorities.
• Evidence of effective communication, both verbal and written.
• Experience in business development.
• Skill in establishing and maintaining effective working relationships in a complex organization including global networking.
• Ability to market concepts.
• Ability to travel locally, nationally, and globally.
• Knowledge of marketing/selling techniques and methods for marketing; preferred in a higher education setting.
• Ability to identify and implement successful marketing efforts.
• Knowledge of current issues and trends in undergraduate and graduate management education and related admission practices.
• Knowledge of training and educational programs in the private sector.
• Skill in strategic planning and organizational management.
• Experience in group and face to face presentations.
• Skill in working with anizational management.
• Experience in working with affiliate communities and campus partners.

ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.
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Essential Duties

• Provides prospective students with the highest level of customer service through effective and timely phone, email and face-to-face communication.
• Leverages Salesforce (CRM system) to track and monitor lead activity and application status. Collaborates with Operations team on end-of-cycle clean up, program audits, final program data collection.
• Balances tasks and activities to consistently follow unit standards for timely outreach and follow up.
• Designs and executes recruitment events both virtually and in person with the assistance and consultation of the Senior Director of Recruitment & Admissions & Assistant Director of Recruitment Outreach.
• Assists with targeted diversity recruitment: military, women, ethnic, geographic, etc.
• Primary roles include: assists teams in diversity messaging and communication, creates email templates, assists admission with tracking applications, assists management with creating a follow-up plan to create connections, makes events and tracks diverse prospects in campaigns through the admissions cycle.
• Assists the Recruitment and Admissions Team in identifying market trends that could potentially affect recruiting strategies, and develops recruitment and admission strategies around them.
• Strategizes, plans and executes grassroot recruiting efforts to promote all three executive degree programs, while building relationship and rapport with prospective students.
• Qualifies prospective students and retains the overall interest of admitted students between admit and the launch date of the program while working in tandem with individual program managers.
• Acts as liaison and develops strong relationships with local organizations, corporations, Alumni, current student cohorts and other local networks that can aide recruitment efforts in the assigned markets through a variety of communication methods.
• Supervises, trains, and evaluates a team of graduate and undergraduate recruiters. Implements corrective action as required.
• Conducts and assists with the development of long- and short-range goals. Develops objectives, and activities based on department goals. Develops, maintains, and implements department policies and procedures.
• Resolves problems and issues affecting the department and recommends measures to improve the effectiveness and efficiency of the department.

Percentage Breakdown of role

• 50% - Recruitment
• 30% - Team Supervision
• 20% - Strategy, Planning and Reporting

Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
"Applicant must be eligible to work in the United States; Thunderbird Global Management and ASU will not be a sponsor for this position."
IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.