Assisted Living Resident Services Director

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

Middlebrook Farms at Trumbull is seeking an Assisted Living Resident Services Director who will maintain responsibility for the Traditional Assisted Living Program and all related functions within the Benchmark Community.

This is a full-time position with a Tuesday to Saturday work week.

Responsibilities include:

• supporting and monitoring the day-to-day delivery of quality services resulting in high resident, family and associate satisfaction
• scheduling all associate/aide staff for 24/7 delivery of services within the community while monitoring available labor hours to budget
• Recruiting, hiring, on-boarding, training, coaching, and developing all of the Assisted Living Resident Care Associates to ensure the highest caliber resident care staff is consistently in place.

Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. Additionally, this role partners with our Resident Care Director (RN) in order that the services driven by the resident care service plan are provided and changes are communicated. The program goal is to provide an environment that maintains each resident’s highest level of physical, social and psychological well-being. The Traditional Care Program Director reports directly to the Executive Director.

Requirements

• Undergraduate degree in healthcare, human services, or a related field, preferred.
• The position calls for a detailed individual with proven leadership skills and prior management experience.
• The ability to connect with others and build relationships with positive outcomes using an influential skill set is a key attribute.
• Computer skills such as Microsoft Office, Excel and YARDI will be used on a daily basis.
• Strong verbal and written communication skills, organization, prioritization, multi- tasking, grace under pressure and a “can do” attitude skill set.

Benefits

At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best possible care. Therefore, we are proud to provide great compensation and excellent benefits!