Assisted Living Coordinator

Assisted Living Coordinator/Caregiver

We are looking for an experienced caregiver who has knowledge of scheduling and follow through with resident care services.

This position is working with the team assigned to an Assisted Living environment and provides additional support and direction to care team members.

· REQUIRED SKILLS/ABILITIES

· Excellent written and verbal communication skills.

· Strong interpersonal and team development skills.

· Gracious and welcoming personality for customer service interaction.

· Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteer, and other facility staff.

· Ability to multi-task and remain calm under stress.

· Ability to organize and prioritize work.

· Maintains Villa dress code and hygiene policies.

· Ensures all elements of the Villa Abuse Policy are maintained and enforced.

· Performs duties, which may include transportation or residents/patients, as assigned in Facility.

Resident Rights

· Knows the Resident Rights and helps resident understand and exercise their rights.

· Reports resident concerns, complaints, comments to appropriate Administrative personnel.

· Maintains confidentiality of all resident information.

Safety

· Knows and follows Villa Center Rules.

· Demonstrates proper use of equipment. Reports equipment needs or repairs.

· Follows facility smoking policy.

· Reports and follows appropriate protocol to report any accidents/incidents of residents, staff, or visitors to the appropriate Administrative personnel.

· Reports any hazardous conditions/equipment.

· Understands and follows any Disaster Plans.

· Understands and follows infection control standards, policies, and procedures.

HIPAA

· Follows and adheres to Villa’s policies and procedures regarding HIPAA compliance.

· Ensures integrity and confidentiality of all patient financial data.

· Reports all suspected violations of company’s HIPAA policies and procedures to appropriate Administrative personnel.

· Responsible, attentive, knowledgeable and provides high quality care to patients.

· Must be able to adapt to a flexible work schedule, including overtime, holidays, nightshifts, and weekends.

· Possess special interest in, and a positive attitude about, working with short and long-term care residents and the elderly.

· Must be willing to participate in all-hands on dining.

· Ability to read, writes, speak, and understand English.

· Meets all health requirements, as required by law.

· Demonstrate basic computer knowledge and ability with an aptitude to learn company applications. Microsoft Office version 1997, 2000 or XP, MS Word, MS Access, MS Excel, E-mail, Outlook, Internet Explorer.

· Perform other duties as assigned and consistent with level of preparation and experience.

EDUCATION and EXPERIENCE:

· High School Diploma or GED.

· Previous experience as a Caregiver

ENVIRONMENTAL AND PHYSICAL REQUIREMENTS:

· Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

· Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

· Meet all health requirements as needed.

· Dialogue concerning ADA reasonable accommodations are always available upon request – i.e. the interactive process.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day: Be Welcoming To All, Establish a Relationship, Trust & Respect, Teamwork, Engage & Communicate & Recognize.

This description has been prepared to assist individual VILLA Facilities in evaluating various classes of responsibilities, skills, and working conditions. Facilities are independent Limited Liability Companies are free to amend or promulgate other guidelines. This job description indicates the kinds of tasks and levels of work difficulty required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. Nothing contained herein is intended or shall be construed to create or constitute a contract of employment or establish employment at will between any employee or group of employees and the facility. The facility retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Villa Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender age, disability or any protected applicable right under the National Labor Relations Act.