Assistant Training Registrar

PG194022SP

No

Assistant Training Registrar

$35,000-$45,000

40 hours a week with options for a flexible and hybrid work schedule

Raleigh, NC

Ctr Fam & Community Engagement

The Center for Family and Community Engagement is a public service and research center at North Carolina State University. The Center fosters family-community- academic partnerships that are relevant and responsive to families and communities. The Center builds these partnerships by supporting community engagement, offering training and technical assistance, and providing evaluation and research services. The Center works with interdisciplinary partners on the local, national, and global levels to improve family and community health and well-being.
The website for the Center is go.ncsu.edu/cface.

The Assistant Training Registrar will ensure the seamless execution of training programs by managing and maintaining accurate registration information within the learning management systems. This role involves providing high-level customer service, coordinating with various stakeholders, and securing both physical and virtual training environments. By supporting the organization and maintenance of essential documentation and offering technical and administrative support, the Assistant Training Registrar plays a crucial role in upholding the quality and efficiency of our training initiatives.
Key responsibilities include but are not limited to the following:

• Perform backup duties related to registration and communication within the LMS on behalf of the Center and DSS employees.
• Secure training site locations for in-person events and set up secure online training links for synchronous events.
• Communicate with the Program Manager of Training, training team members, and other professionals regarding training events, calendars, and various needs.
• Provide backup technical support for online training events, including support for synchronous online training hosted in Zoom and managing learner communication through email and the LMS (Moodle).
• Support the organization and maintenance of Google Shared drive folders and related information.

Other Duties as assigned

Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

• Demonstrated ability to work independently and manage tasks without direct supervision.
• Experience working with database systems, including information input and management.
• Proficiency in using MS Word, Excel, and other Microsoft Office or Google Suite products.
• Interpersonal and communication skills, with a proven ability to effectively interact with various stakeholders, as evidenced by positive feedback or performance reviews.
• Familiarity with calendaring systems for scheduling and managing events.
• Proven ability to learn new software quickly and adapt to changing technologies.
• Attention to detail to ensure accuracy in tasks and documentation.
• Customer-oriented mindset with a focus on delivering high-quality service experiences, as demonstrated by customer satisfaction scores or testimonials.
• Effective time management skills to prioritize work and meet deadlines.
• Familiarity with online meeting platforms such as Zoom for hosting and supporting virtual events.

• Experience troubleshooting technical issues in e-learning platforms, calendaring systems and video conferencing systems.
• Proven ability to provide editing support for documentation updates

n/a

No

No

05/24/2024

06/03/2024

Please note that the work history on your resume, must also be included in your application.

Please include a resume, cover letter and contact information for three professional references, one of which must be a current or recent supervisor.

00110837

SHRA

University Program Associate

Contributing

$ 35,589 - $ 64,499

GN05

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

1.00

Non-Recurring

Non Mandatory - Adverse Weather

Non Mandatory - Emergency Event

Yes

This position is contingent on funding being renewed each year based on the contract

166101 - Ctr Fam & Community Engagement

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.