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Come join our team! We have an immediate need for a Assistant Team Lead (Medical Assistant) in our Arnold and Farmington, MO clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Full Time: Monday through Friday; hours are primarily 8am-4:30pm
Summary:
The Assistant Clinic Team Lead, under the direction and supervision of the Clinic Team Leader, provides daily on-site leadership and effective management of clinic operations and promotes the values and mission of Forefront Dermatology. This position will also perform clerical and clinical assistant duties. The Assistant Clinic Team Leader will travel between Arnold and Farmington as needed.
Here are just a few things we offer:
Responsibilities
Essential Functions
Leadership Duties
Assists the Clinic Team Leader in maximizing team efficiency, productivity and teamwork of registered nurses, licensed practical nurses, medical assistants, histotechnicians, laboratory staff, and pathologist assistants by providing daily communication, supervision and direction in concordance with company philosophy, goals and objectives.
Act as a resource for trouble shooting process or equipment issues as they arise.
Meet weekly with Clinic Team Leader to discuss and resolve departmental issues, brainstorm process improvement and work flow efficiency initiatives, and develop action plans for implementation of approved proposals.
Staff work schedules, PTO, and payroll
Reviews and approves all clinical staff work schedules created by shift leaders.
Ensures preliminary schedules are created a minimum of three months in advance.
Ensures final work schedules are posted two full pay periods in advance.
Approves PTO requests, maintaining adequate staffing levels on a daily basis.
Reviews timesheets and approves hours for biweekly payroll processing.
Facilitates communication and teamwork, advocating for company philosophy, goals and objectives. Leads staff meetings at appropriate intervals and ensures meeting time is productive.
Assists with employee recruitment, selection, and hiring processes for all clinical and reception staff
Assists with addressing medical staff performance issues and completing annual staff performance evaluations per company policies.
Maintains inventory of clinic supplies. Completes or reviews PO before sending to Regional Clinic Manager for signature.
Provides regular updates to Regional Clinic Manager on pertinent clinic and or central service issues.
Completes all daily, weekly, monthly and quarterly assignments according to deadlines.
Responsible for all phone messages, faxes, interdepartmental mail (if clinic is non remote) is addressed immediately.
Responsible for attaining prior authorizations and maintaining a system to track from start to finish
Provides training and supervision to all new staff and ongoing training for existing staff including but not limited to corporate compliance (i.e. OSHA, HIPAA, Laser Safety) annual completion
Acts as a role model and subject matter expert for policies and procedures set in place by management, as well as working with new software or equipment.
Adherence to compliance and completion of compliance training.
Clinical Assistant Duties
Rooms patients and documents all vital information prior to exam with provider such as:
Chief complaint
Medical History
Family History
Social history
Review of systems
Scribes all information for the provider regarding the patient encounter including but not limited to:
Physical exam
Assessment
Procedures
Prescriptions
Consents
Operative/ Pathology reports
Letters sent back to PCP and / or referring provider
Provides informed consents to patients prior to procedures
Assist the providers with or under the supervision of the providers to perform the following procedures but not limited to:
Surgical photographs
Biopsies - punch, DIF, and shave
Excisions
Electrodessication and curettage
I&D
Mohs micrographic skin cancer surgery (if clinic performs MOHS)
Works under the supervision of the providers to perform the following duties but limited to:
Phototherapy (if clinic is equipped)
Injections
Koh preps
Tzank preps
Dermabrasion (if clinic offers this service)
Patch testing
Blue light (if clinic is equipped)
Provides post op wound care to patients following procedures.
Must continually learn and be able to explain new and existing dermatological conditions
Performs recording / maintaining patient logs including but not limited to biopsy (pathology) log and laboratory test log (outside lab log and lab log).
Performs other related duties as assigned.
Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable
Clinical Receptionist Duties
Greets and registers patients for appointments
Entering or updating medical record in NextGen and demographic and insurance information in the EPM.
Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable
Explains insurance and financial policies when scheduling appointments.
Prepares electronic medical record and appropriate forms prior to rooming patients
Ensures the patients are kept informed when there is a delay in the appointment
Be able to open or close clinic according to policy.
Assist in ordering and stocking of office supplies.
Performs other related duties as assigned.
Qualifications
Education
Minimum Post High-school education in a medical support field such as Medical Assistant, CMA, RMA is required.
Must hold current certification/licensure and must maintain certification/licensure throughout employment.
Knowledge, Skills and Abilities
Two years of previous work experience in dermatology/Mohs Surgery is preferred.
Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
Proficiency with Microsoft Word, Excel and PowerPoint.
Must possess excellent leadership, organizational, computer, and communication skills.
Ability to work effectively and cooperatively with staff, board, clients, and the public.
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
Ability to maintain confidentiality of information.
Physical Demands
Ability to communicate in an active multi-office environment.
Ability to efficiently operate all job related office equipment (telephone, computer, calculator, fax, copier).
Ability to communicate via telephone.
Ability to sit for large portions of a workday.
Come join our team! We have an immediate need for a Assistant Team Lead (Medical Assistant) in our Arnold and Farmington, MO clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Full Time: Monday through Friday; hours are primarily 8am-4:30pm
Summary:
The Assistant Clinic Team Lead, under the direction and supervision of the Clinic Team Leader, provides daily on-site leadership and effective management of clinic operations and promotes the values and mission of Forefront Dermatology. This position will also perform clerical and clinical assistant duties. The Assistant Clinic Team Leader will travel between Arnold and Farmington as needed.
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
Responsibilities
Essential Functions
Leadership Duties
Assists the Clinic Team Leader in maximizing team efficiency, productivity and teamwork of registered nurses, licensed practical nurses, medical assistants, histotechnicians, laboratory staff, and pathologist assistants by providing daily communication, supervision and direction in concordance with company philosophy, goals and objectives.
Act as a resource for trouble shooting process or equipment issues as they arise.
Meet weekly with Clinic Team Leader to discuss and resolve departmental issues, brainstorm process improvement and work flow efficiency initiatives, and develop action plans for implementation of approved proposals.
Staff work schedules, PTO, and payroll
Reviews and approves all clinical staff work schedules created by shift leaders.
Ensures preliminary schedules are created a minimum of three months in advance.
Ensures final work schedules are posted two full pay periods in advance.
Approves PTO requests, maintaining adequate staffing levels on a daily basis.
Reviews timesheets and approves hours for biweekly payroll processing.
Facilitates communication and teamwork, advocating for company philosophy, goals and objectives. Leads staff meetings at appropriate intervals and ensures meeting time is productive.
Assists with employee recruitment, selection, and hiring processes for all clinical and reception staff
Assists with addressing medical staff performance issues and completing annual staff performance evaluations per company policies.
Maintains inventory of clinic supplies. Completes or reviews PO before sending to Regional Clinic Manager for signature.
Provides regular updates to Regional Clinic Manager on pertinent clinic and or central service issues.
Completes all daily, weekly, monthly and quarterly assignments according to deadlines.
Responsible for all phone messages, faxes, interdepartmental mail (if clinic is non remote) is addressed immediately.
Responsible for attaining prior authorizations and maintaining a system to track from start to finish
Provides training and supervision to all new staff and ongoing training for existing staff including but not limited to corporate compliance (i.e. OSHA, HIPAA, Laser Safety) annual completion
Acts as a role model and subject matter expert for policies and procedures set in place by management, as well as working with new software or equipment.
Adherence to compliance and completion of compliance training.
Clinical Assistant Duties
Rooms patients and documents all vital information prior to exam with provider such as:
Chief complaint
Medical History
Family History
Social history
Review of systems
Scribes all information for the provider regarding the patient encounter including but not limited to:
Physical exam
Assessment
Procedures
Prescriptions
Consents
Operative/ Pathology reports
Letters sent back to PCP and / or referring provider
Provides informed consents to patients prior to procedures
Assist the providers with or under the supervision of the providers to perform the following procedures but not limited to:
Surgical photographs
Biopsies - punch, DIF, and shave
Excisions
Electrodessication and curettage
I&D
Mohs micrographic skin cancer surgery (if clinic performs MOHS)
Works under the supervision of the providers to perform the following duties but limited to:
Phototherapy (if clinic is equipped)
Injections
Koh preps
Tzank preps
Dermabrasion (if clinic offers this service)
Patch testing
Blue light (if clinic is equipped)
Provides post op wound care to patients following procedures.
Must continually learn and be able to explain new and existing dermatological conditions
Performs recording / maintaining patient logs including but not limited to biopsy (pathology) log and laboratory test log (outside lab log and lab log).
Performs other related duties as assigned.
Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable
Clinical Receptionist Duties
Greets and registers patients for appointments
Entering or updating medical record in NextGen and demographic and insurance information in the EPM.
Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable
Explains insurance and financial policies when scheduling appointments.
Prepares electronic medical record and appropriate forms prior to rooming patients
Ensures the patients are kept informed when there is a delay in the appointment
Be able to open or close clinic according to policy.
Assist in ordering and stocking of office supplies.
Performs other related duties as assigned.
Qualifications
Education
Minimum Post High-school education in a medical support field such as Medical Assistant, CMA, RMA is required.
Must hold current certification/licensure and must maintain certification/licensure throughout employment.
Knowledge, Skills and Abilities
Two years of previous work experience in dermatology/Mohs Surgery is preferred.
Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
Proficiency with Microsoft Word, Excel and PowerPoint.
Must possess excellent leadership, organizational, computer, and communication skills.
Ability to work effectively and cooperatively with staff, board, clients, and the public.
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
Ability to maintain confidentiality of information.
Physical Demands
Ability to communicate in an active multi-office environment.
Ability to efficiently operate all job related office equipment (telephone, computer, calculator, fax, copier).
Ability to communicate via telephone.
Ability to sit for large portions of a workday.
