Assistant Studio Manager - 1688429

Job Summary:

As an Assistant Studio Manager, you will lead a dynamic studio team that inspires, transforms, and empowers

others to live healthier lives as the best version of themselves. You will work alongside and report to the Studio

Manager to learn and execute the business rhythms, success routines, and best practices of successfully

growing, operating, and supporting a fast-paced boutique fitness studio. Your critical role will include greeting

everyone who enters the studio with enthusiasm, energy, and knowledge, building community by fostering

personal connections with your team and studio members, hiring, training, encouraging and developing your

studio staff, assisting with driving specified KPIs to grow the business, and addressing any concerns and

ensuring all positive outcomes.

Reporting Structure

This position reports directly to the Studio Manager and is responsible for managing and developing a team of

3-7 Ambassadors (customer service, sales, operations).

Duties & Responsibilities

Assisting the Studio Manager in organizing, planning, and implementing strategies to reach studio targets

Leading daily shift operations, including shift huddles, on-the-spot coaching for ambassadors, and hitting

shift targets for leads, trials, and new memberships sold

Managing client and staff concerns throughout a shift

Ensuring proper execution and consistency of all front desk systems and operating procedures. Which

includes member greeting and check-in, telephone inquiries (general and sales-related), guest registration,

cash handling, delinquent account procedures, and customer care calls

Maintaining a safe, clean, and well-stocked facility at all times. Following through on daily studio cleaning

checklists and maintenance efforts. Ordering all products for the studio.

Promoting retail products and educating members on the benefits of products available in the studio

Meeting monthly new membership sales target; this is accomplished through a combination of personal

selling, ambassador coaching, lead generation, CRM management, booking appointments, confirmation

calls, and guest follow-up calls, texts, and direct messages

Completing Daily Shift Reports and maintaining accurate, up-to-date notes in the studios CRM system

Required Skills

Displays enthusiasm, energy, and a passion for health and fitness. Must possess essential fitness

acumen

Naturally connects and builds rapport with a range of people and personalities

Enjoys and thrives in sales-focused roles; performance-driven with the ability to direct sales through

outreach programs and local community events

Team player with the ability to work collaboratively

Ability to lead set direction, inspire action, delegate tasks, train, develop, and hold people accountable

Forward thinking and creative

Able to execute a game plan

Self-starter

Manages time well in a fast-paced work environment

Detail Oriented

Open to coaching and feedback

Excellent verbal and written communication skills

Must be able to adapt and learn computer systems (POS, CRM, etc.) in a timely manner to be successful

in this position

Required Qualifications

Minimum Education

High school diploma or general education degree (GED) required

College degree or related 2+ years of management experience preferred

Minimum Work Experience

2+ years of Customer Service or Retail experience required

1+ years of Sales experience required

1+ years of previous management experience preferred

2+ years of lead generation and community outreach experience preferred

Physical Demands and Environmental Conditions

The physical demands described here represent those that an employee must meet to perform the

essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions

While performing this jobs duties, employees are regularly required to use their hands, reach with hands

and arms, talk, and hear. The employee is regularly required to stand and walk.

Flexible to work during the day, evening, and weekend hours based on studio needs

The employee must occasionally lift and move up to 25 pounds

Equal Employment Opportunity

Our company provides equal employment opportunities to all individuals regardless of race, color, creed,

religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic

protected by state, federal, or local law. Discrimination of any type will not be tolerated.