Assistant Store Manager - Starbucks

Hotel Californian fosters a creative, entrepreneurial, and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the hotel. We strive to create a workplace culture that values family, work-life balance, and community. We help develop our teams and provide support for them to grow their careers with our organization. Our Talent is proud to work here.
Hotel Californian is looking for a Starbucks Assistant Store Manager to provide exemplary customer service in providing food and beverage at their on-property Starbucks location. Starbucks is known for developing extraordinary people who drive business success by doing the right thing for talent, customers and communities - globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.
JOB SUMMARY:
Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team. Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Manages with integrity, honesty and knowledge that promote the culture, values of the company. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
JOB RESPONSIBILITIES:
Using a mix of online learning, classroom training and hands on mentorship, you'll learn how to:

• This role is a hands-on experience that develops your supervisory experience, coaching skills, coffee/ tea passion and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and build a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership.
• Using a mix of online learning, classroom training and hands on mentorship, you'll learn how to:
• Grow a successful, multi-million-dollar business: drive sales leveraging your business acumen, efficiency and problem-solving skills.
• Train to nurture talent & learn to lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
• Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team
• Oversee the supervision of Talent to include selection, work allocation, training, performance and development. Coach and motivate team to achieve key results
• Align and work collaboratively with Sales & Marketing, PR, Security, other hotel departments and outside vendors to effectively manage stores.
• Continuously monitor program execution, performance, and objectives.
• Maintain quality of service and ensure consistency in standards.
• Make changes that respond to the marketplace and to guests' needs, both present and anticipated.
• Attend outside as well as internal promotions, meetings, or training to remain current with food and beverage trends.
• Maintain profitability of the store and overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse).
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost-saving and profit enhancing measures. Review, prepare and update forecasts as needed.
• Work with the assistant managers, supervisors and trainers concerning food and beverage quality, service, cleanliness, merchandising and promotions.
• Supervise the maintenance/sanitation store equipment to protect the assets, comply with regulations and ensure quality service.

SKILLS AND EDUCATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Must have a minimum of 3 years' F&B management experience in a high service standards and volume restaurant.
• Experience with P&L preferred.
• Experience with managing special events preferred.
• Computer proficiency required, knowledge of POS and Microsoft Applications strongly preferred.
• Ability to work a varied schedule, to include AM and PM shifts as well as weekends/holidays.
o Ability to maintain sanitation procedures and organization of work area adhering to all OSHA, federal, state and local health department regulations.
• Strong consultative skills and the ability to achieve corporate business objectives across functional boundaries.
• Advanced English ability, verbal and written required.
• Must have good communication, organization, and time management skills.
• Must have flexible work schedule, including nights, weekends and holidays.
QUALIFICATION:
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We'd love to hear from people with:

• 3 years retail / customer service management experience
• Strong organizational, interpersonal and problem-solving skills
• Entrepreneurial mentality with experience in a sales focused environment
• Minimum High School or GED

Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.
Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to HR@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Other details

• Job Family *Hotel - Hotel Californian
• Pay Type Hourly
• Min Hiring Rate $28.00
• Max Hiring Rate $28.00

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