At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Assistant Manager is a key leader assisting the Store Manager to meet that goal. The Assistant Manager is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility in store operations and reports directly to the Store Manager.
Some of the functions the Assistant manager will perform:
- Embodies our values: Adventure Guides, Serve Others and Own It
- Assists in the hiring, training, and retaining of high quality team members who exhibit our values
- Assists Store Manager to ensure a deep talent bench by continuously developing internal talent and attracting external talent
- Coaches the proper behaviors needed to support a world class selling organization
- Manages office and warehouse payroll within budgeted guidelines
- Eliminates non-productive deliveries by utilizing best practices
- Provides feedback and innovative ideas to the Store Manager on building a more profitable operation
- Ensures proper execution of best practices related to the delivery process
- Ensures appropriate staffing levels in customer service and warehouse positions
- Partners with the human resources team to stay on top of all training, development and legal requirements
Responsibilities:
- Assist the Store Manager in daily operations and management of the store
- Oversee and ensure efficient inventory control and management
- Drive sales and meet sales targets through effective selling techniques
- Conduct interviews and assist in the hiring process of new team members
- Maintain a clean and organized store environment
- Provide exceptional customer service and resolve any customer issues or complaints
- Assist in retail management tasks such as visual merchandising and product displays
- Collaborate with the Store Manager to develop and implement strategies to increase store profitability
- Negotiate with vendors to ensure favorable pricing and terms
- Support multilingual customers as needed
- Manage and motivate a team of employees, providing guidance and coaching when necessary
Requirements:
- Previous experience in a retail management role is preferred
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent customer service skills with a focus on building positive customer relationships
- Proficient in inventory control practices and procedures
- Ability to sell products effectively and meet sales targets
- Strong interviewing skills to identify qualified candidates for employment
- Ability to communicate effectively in a multilingual environment is a plus
- Proven ability to manage a team, delegate tasks, and provide constructive feedback
This Assistant Store Manager position offers an opportunity for career growth within our company. We provide competitive compensation, employee discounts, and a positive work environment. If you are a motivated individual with a passion for retail management, we encourage you to apply.
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Ability to Relocate:
- Buffalo, NY 14226: Relocate before starting work (Required)
Work Location: In person