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Form of workJob Description
Starting Wage: $16.15
The Assistant Store Manager position assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities.
Requirements:
Total Rewards:
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:
Requirements
Requirements:
Ability to believe in our customer centered culture to deliver a superior customer service experience.
Starting Wage: $16.15
The Assistant Store Manager position assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities.
- Assists the General Manager and Store Manager to achieve financial goals.
- At General Manager direction, can assist the GM with timely administration of 'Incident' and 'Violation' level that would result in a next step of Progressive Discipline excluding Suspension or Termination levels.
- Assists the General Manager in Phone Interviews.
- Assists the General Manager in the execution and delegation of Company Operational, Merchandising and Visual standards.
- Demonstrates Total Customer Service Standards and attempts to resolve customer issues timely and professionally. Requests assistance from SM/GM as needed.
- Assists the General Manager in training cash handling and store operational standards. Identifies and informs GM of personnel training opportunities.
- Follows all Loss Prevention Guidelines in deterring theft and providing timely documentation as needed.
- Provides overrides, performs safe and till counts, and reconciles cash settlements.
- Supervises associates and delegates tasks to ensure productivity, coordinates meals/breaks, and shares department successes and opportunities.
Requirements:
- 2+ years of retail sales or customer service experience.
- Previous supervisory experience preferred but not required.
- Excellent verbal communication and active listening skills.
- Excellent sales and customer service skills.
- Ability to execute the concept by understanding and applying report information.
- Required to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion.
- Ability to train and mentor associates to assure company standards are met.
- Ability to work flexible schedules including nights, weekends and holidays.
Total Rewards:
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:
- Competitive Pay
- Paid Time Off (Vacation Sick Time)
- Comprehensive Medical, Dental, Vision Benefits
- Flexible Spending Accounts
- Life, Disability, and Voluntary Benefits
- Employee Assistance Program
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Employee Family Discounts
- Relocation Opportunities
Requirements
Requirements:
Ability to believe in our customer centered culture to deliver a superior customer service experience.
