Assistant Shop Manager

ASM Description

The Take 5 Family is hiring CUSTOMER SERVICE maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments

• FUN, FAST PACE WORK ENVIRONMENT WITH MANY OPPORTUNITIES FOR GROWTH! Most shop managers start are hired from within... this position will have an opportunity for promotion to Shop Manager in the first year!
• We are focused on creating a family environment where we work, grow, and are successful together as a team!
• Bonus opportunities for everyone!
• Paid holidays and PTO
• Employee contests
• Learning new skills

• Free oil changes

Responsibilities

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.

ASMs are also expected to perform all technician duties including but not limited to:

• Drain motor oil, change oil filter, grease chassis fittings
• Wash windshield and adjust tire pressure
• Inspect and top off fluids
• Assist the customer in selecting oil type and other services
• Process payment for services performed.
• Perform coolant exchanges and transmission drain & fill services
• Restock and maintain inventory levels on the floor
• Maintain shop, office, and bathroom cleanliness

Qualifications

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It's important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation