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Form of workThe SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by living through our core values.
THE JOB:
As the Security Assistant Shift Manager is to oversee and manage employees assigned to his/her shift. This position ensures that operations are staffed efficiently, ensure that employees perform to established expectations, and promotes a safe environment for guests and employees; all duties are performed within company's policies and procedures, and applicable gaming and state laws.
THE DAY-TO-DAY:
Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage
Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures
Act as a liaison with the appropriate outside agencies during security incidents
Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary
Monitor and support security-related processing
Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern
Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes
THE IDEAL CANDIDATE:
At least 1 year of prior experience in leadership, customer service and security
Ability to maintain professionalism and master leadership abilities
Ability to learn and demonstrate proficiency, safe handling, and judicious use of defensive pepper spray (Oleoresin Capsicum)
Knowledge and understanding of resort, casino and/or hospitality investigation
Extensive experience in verbal and written investigative reporting
Candidates who join the SHOW will have access to some amazing company perks such as:
Wellness incentive programs to help you stay healthy physically and mentally
Maintain a work/life balance
Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
Free meals in our employee dining room
Free parking on and off shift
Various programs and networking opportunities to help you get promoted
volunteer opportunities to give back to the community
Health Benefits
Other various discounts with company partners such as travel, electronics, online shopping, and many more
