Assistant Service Manager - Honda Of Olathe

Assistant Service Manager - Honda of Olathe

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be!

At Honda of Olathe, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture: which is why we need you! We value individuals who:

• Make it matter through being a caring team member
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

At Honda of Olathewe encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER!

Your Purpose as an Assistant Service Manager:

• Provides support in handling inquiries, guest concerns, escalations, ensuring prompt resolution for guest satisfaction.
• Provides leadership through developing and coaching assigned service personnel.
• Assists Service Manager in leading the service department’s daily operations, including scheduling, workflow management, and guest experience.
• Collaborates with service team to ensure timely and accurate completion of service orders and repairs.
• Assists in maintaining accurate service records, including guest information, service history, and vehicle maintenance records.
• Helps monitor and maintain adequate inventory level of supplies, ensuring availability for timely repair orders.
• Assists in training and mentoring service department staff, ensuring they have the skills and knowledge to perform their duties effectively.
• Collaborates with other departments across total store to ensure seamless coordination and communication.
• Other Duties assigned

Basic Qualifications:

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Management experience preferred

Additional Qualifications:

• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Your Well-Being:

• Competitive Pay: commiserate with experience
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Flexible Work Schedule:
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Honda of Olathe

Honda of Olathe, part of Baxter Auto Group, has been a cornerstone of the local community and a leading Honda dealer in the Kansas City area for more than 35 years. The team has achieved one of Honda’s most prestigious awards, the President’s Award, for four years in a row (2018 – 2021). In addition, the team was just recognized by Reputation.com in its annual Automotive Reputation Report as a top 20 dealership in the United States and the top-ranking Honda dealership in the entire nation.?

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; and Colorado Springs, Colorado. The company operates 20 dealerships and represents nine of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, Mercedes-Benz, and Infiniti.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodations for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) 365-3165, option #1 to request an accommodation.