Assistant Produce Manager

JOB BRIEF
Assistant Produce Managers will assist the Produce manager in training, observing, and enforcing all company policies and procedures. In the absence of department manager, they will assume overall operation of the department, including ordering, training and scheduling. They must follow approved procedures for receiving product, price marking, and restocking cases to ensure quality protection, accuracy, and product rotation. They will follow all inventory control procedures to maximize product freshness, quality, turnover and availability for sale.
JOB DUTIES

• In the absence of the Produce Manager is responsible for the overall operation of the Produce department.
• Responsible with the Produce Manager, for the performance and supervision of all produce clerks.
• Readies the department for business according to company standards and assists the manager in accomplishing operating objectives.
• Offers suggestions to customers to provide alternatives; assists customers with special requests and answer questions about produce products and services; exceed customer expectations by providing superior service.
• Properly merchandise and price product in attractive displays according to company standards;
• Responsible to the Produce Manager for the enforcement of all company policies and procedures relative to produce stockers and all areas of the department.
• Oversee and manage receipt, weight, and breakdown of produce.
• Ensures proper inventory control and product rotation to maximize product freshness and availability, while minimizing waste. Informs department manager of product that is needed; order products as needed.
• Makes regular inspections to ensure company standards are being met and enforce Company’s policies and procedures as they relate to the department’s operation.
• Assists in training of department personnel and notifies the department manager of any personnel issues. May assist employees in the performance of routine departmental functions as needed.
• Prepares weekly work schedules based upon projected sales, volume and workload. Completes or maintains all mandatory records or reports in an accurate and timely fashion.
• Cleans/maintains work area; uses proper procedures for cleaning of equipment; cleans and sanitizes cutting surfaces often and at appropriate times.
• Support and model safety in the department; communicate expectations with regard to working safely; continuously observe employees to ensure safety is an important part of every employee’s work; recognize and reward employees who consistently work safely.

Secondary Job Duties:

• Verify price checks for customers as needed.
• Ability to extract and analyze data and use data to plan, project, identify problems, etc.
• Ensure all product labels, signs and prices are aligned with product.
• Ensure department associates adhere to company dress code standard (i.e. name tags, personal hygiene, etc.)
• Present a favorable impression in dress, personal hygiene and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Other duties assigned by management.

QUALIFICATIONS

• High School diploma or equivalent experience.
• Must be 18 years of age.
• Previous customer service skills desired.
• Extensive knowledge of produce items.

COMPETENCIES
Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%
Physical Demands:
- Occasionally- Sitting, climbing up to 6 foot height, balancing, stooping, kneeling, and crouching.
- Frequently- Carrying up to 50 lbs., pushing and pulling up to 250 lbs., lifting up to 50 lbs., bending, and reaching waist/overhead level.
- Continuously- Standing on tile/concrete, walking on tile/concrete, manual dexterity, talking, seeing, hearing and smelling.
Safety Risk Factors:

• Occasionally-Loud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with skin irritant, toxic exposure (see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
• Frequently-Twisting of back and neck, and contact with sharp objects.

Other:

• Varied, irregular schedules.
• Employees are subject to inside environmental conditions and wet conditions from washing produce.