- Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
- Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
- Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same
- Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
- Takes responsibility for hitting sales goals through the connection between speed & service
- Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
- Make connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
- Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
- Responsible for all store funds while on shift by enforcing cash-handling policies
- Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary
- Thinks wholistically about the success of the store – focusing on not just your shift, but the next one and beyond
- Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role
- Brings curiosity and a learner’s mindset to the role and their leadership; Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
- Takes ownership for their own development and is hungry for feedback and to get better
- Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
- Is a relentless culture champion, bringing the purpose and values to life in every interaction
- Creates an open and trusting relationship with GM
- Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years of age
- High school diploma or GED equivalent
- Has a valid driver’s license and reliable transportation
- 1 year of supervisory experience
The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.