Assistant Manager

We are hiring for Assistant Managers at our local gyms! The role requires oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Assistant Club Manager will be accountable for leading a team with a focus to establish a fun yet competitive culture, positive member experiences, drive sales and revenues and to control profitability. The Assistant manager reports directly to the General Manager.

Job Benefits:

• Full Benefit package including health, dental and life insurance
• Growth Opportunities with paid training
• Flexible Scheduling

Job Responsibilities:

• Monitoring attendance, tardiness, and time off, organize team schedule
• Assigning duties to specific employees based on role and skills
• Supervising employees and assisting with tasks as necessary
• Supervise performance and sharing feedback with your General Manager, upper management and team members
• Managing employees requests and conduct
• Training new and current team members on tasks
• Handling customer issues and managing conflicts
• Adhering to company policies and health, safety and employment standards
• Upholding integrity and security with member documents and sensitive information always
• Managing club cleanliness and maintenance to ensure all aspects of the club are in like new conditions.
• Drive sales and member experience metrics
• Additional Responsibilities may include but are not limited to:
• Continued training of staff in all sales areas
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Provide leadership within a team to achieve club goals.
• Determining and improving weak areas of the club., Driving and growing club sales using sales skills and training.
• Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
• Manage performance issues/termination activities with your GM
• Facilitate all member requests, issues and questions.
• Ensure prompt opening / closing of the gym.
• Ensuring club is more than ready for monthly club inspections and unannounced corporate visits
• Communicate with overnight cleaning team and expect to do overnight inspections from time to time
• Determine and communicate equipment repair in Fitness EMS in a timely manner.
• Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
• Ensure nightly closing paperwork is correct and communicated.

• At least a high school diploma or GED
• Experience working as supervisor in the industry or with our PF team.
• Excellent communication and interpersonal skills
• Knowledge of training, recruiting and hiring high performing staff is preferred but not required.
• Leadership skills like decision-making, motivation and goal-setting
• Strong problem-solving skills
• Exceptional organization and time management abilities
• Conflict resolution skills
• Customer service skills
• Ability to work as part of a team and collaborate effectivel
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shifts.

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.