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Form of workJob Description
Company Background
Coasters is the first national network of retail liquor stores designed and optimized for eCommerce fulfillment. Armed with the latest technology, Coasters is bringing the off-premise alcohol buying experience into the modern era by creating a revolutionarily seamless fulfillment platform for partners and consumers alike. We are building the first nationally compliant network of eCommerce focused omni-channel liquor stores, with fully integrated fulfillment capabilities designed specifically to support a diversified set of demand channel partners and product offerings.
About this Role:
As a Coasters Store Manager, you will oversee the successful operations of a retail liquor store. You will be responsible for managing the store team by exemplifying strong leadership skills and maintaining and retaining your team through coaching, feedback, and focus on employee growth. You will also ensure the maximization and profitability of the store through strong KPI management, smart planning and ordering, and above-and-beyond customer service.
Responsibilities:
- Implementing and adhering to action plans that drive the financial success of the store.
- Responsible for all aspects of store operations to include but not limited to: cash accountability, sanitation & safety, store security, customer service, employee relations, inventory and purchasing, shrink awareness, accurate pricing, visual directive execution (store signage and merchandising) and building and equipment maintenance.
- Grow a strong network of relationships with customers, clients, venue managers, suppliers, & organizations throughout the local area.
- Responsible for talent management, retention of store personnel through effective scheduling, training, coaching, and supervision.
- Assist all customers while on retail sales floor maintaining our “Customer First” policy.
- Collaborate in the development, implementation, and monitoring of your team and implementing action plans for employee growth, support, and improvement.
- Provide a safe and professional environment with relation to fellow team members, other store members, and customers.
- Support and implement programs, plans, and procedures as developed by the corporate office.
- Proven track record of being an agent of change with focus on improved productivity levels in efficiency by improving processes and systems.
- Assist in Inventory Control activities, including cycle counting and physical inventory.
- Perform duties that ensure cleanliness of workspaces and retail sales floor and adhere to workplace safety and cleanliness policies.
- Performs additional tasks and special projects as assigned by Coasters corporate.
Expectations:
- Extremely organized, detail oriented, high energy, and able to prioritize tasks.
- 3+ years experience with experience managing a team in a retail setting. Liquor store experience a plus.
- A proven track record of success in driving store profitability, success, and hitting numeric goals and KPIs.
- Ability to manage and lead a team of 4+ people.
- Ability to work in a fast-paced, ever-changing environment, and be excited by challenges and troubleshooting.
- Excellent administrative, organizational, verbal and written communication skills.
- Warehouse experience preferred but not required.
- Must be able to lift 50 pounds, move (push and pull) boxes, and stand for long periods of time.
- Availability to work weekends including Fridays.
- Full time employees must work 40 hours a week.
- Warehouse experience preferred but not required.
- Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.
- Previous experience with MS Office, shipping software, warehouse management technology, and handheld devices preferred.
- Communicate with HQ partners using e-mail, Slack, Teams, and other computer applications.
- Must be 18+.
Compensation will be based on experience.
Coasters is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Coasters is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
