Assistant Manager - Lending Operations

Description:

Diamond’s culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the best places to work in PA for the past seven years. See how your career can grow when you start working with Diamond Credit Union.

Position Summary:

Assistant Manager exists to effectively manage and coordinate the underwriting, processing, funding, and operational functions of the lending team, to ensure exceptional member service experiences while adhering to all compliance and regulatory requirements.

Supervisory Responsibilities:

No direct reports

Work Location:

• Flexible to work from home after training has progressed accordingly.
• Must be available to train onsite in a professional office environment.
• Must be local to Pottstown, PA.

Essential Functions:

• Act as Team Leader, supporting and directing activities in underwriting, mortgage processing, consumer funding, and loan servicing.
• Assist with the development and execution of the Action Plan to support and contribute to the achievement of the Credit Union’s overall strategic goals.
• Coach and motivate the Lending Team to exceptional performance, and to enhance their individual development in product knowledge and service skills.
• Assist in the oversight of processing, disbursement and funding of mortgage loans, home equity loans and consumer loans received from all lending channels.
• Serve as a credit union senior loan officer.

Requirements:

Required Skills / Abilities:

• Demonstrated dedication to positive, member-focused service.
• Strong interpersonal and communication skills, both verbal and written.
• Proven ability to lead, motivate and promote a team environment.
• Excellent sales skills, goal oriented, and an internal drive to succeed and achieve.
• Excellent analytical and problem-solving skills.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Ability to travel between branches.

Education / Experience:

• Associate degree in business administration, related discipline, or equivalent experience.
• Two plus years of mortgage lending, consumer lending, and underwriting experience.
• One year of management experience preferred.

Diamond Credit Union is an Equal Opportunity Employer.