For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contribution and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
- In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
- Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
- Consistently exemplify, maintain, and foster the culture and values of World Market.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
- Additional duties and responsibilities as assigned by and in the absence of the Store Manager.
- Leverage all available resources to inform and educate the team on product knowledge, selling/engagement behaviors, and business priorities/goals.
- Ensure all associates utilize company tools and technology to deliver an exceptional Customer Experience.
- Validate successful deployment of all omnichannel initiatives, including AOS and BOPIS add-on selling behaviors.
- Drive customer engagement behaviors to support all loyalty initiatives.
- Assist the Store Manager with all timekeeping responsibilities, including effective scheduling, timekeeping functions, and attendance management.
- Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
- Support and maintain Loss Prevention routines to support profitability initiatives.
- Complete Direct Store Orders and validate proper receiving.
- Manage all supply/fixture ordering and any facilities and maintenance issues.
- Responsible for validating, reconciling, and filing all monthly paperwork.
- Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
- Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
- Minimum Age 21 years.
- Ability to lift up to 40 lbs.
- Flexible scheduling to support your work-life balance.
- Associate discount to World Market!
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.