Responsibilites
Show, lease and move in prospective residents
Maintaining an excellent customer service relationship with residents, vendors, co-workers and the community
Stay on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff
Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans
Adhere to the Standard Operating procedures
Play role in achieving community financial goals with assisting in the developement, preparation and administration of the community's capital and operating budgets
Provide clerical and phone support
Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statues are followed
Prepare and deliver all legal and formal notices in accordance with state law and company standards,including but not limited to late notices, change in term notices, and lease violations
Ability to resolve resident complaints
Input cash receipts to appropriate income accounts
Initiate necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceeding
Process resident move outs
Maintain all account records
Ensure timely collections and prepare and deliver delinquency reports
Participate in resident retention strategies
Other duties as assigned by supervisor
Skills:
Basic computer skills
Knowledge of Yardi, CRM(helpful), MS Word, and Excel: proficiency in Outlook
Excellant communication skills
Strong administrative and organizational skills
Time management skills and ability to prioritize wisley
Understanding of basic accounting practices
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person