Assistant Luxury Retail Manager

PURPOSE OF POSITION:

Work to sales goals, facilitate an exceptional service culture, and ensure full opening and closing activities are performed to store standards.

RESPONSIBILITIES

• Consistently dazzle and delight your customers
• Create an atmosphere which encourages customers to explore and discover the most comfortable version of themselves and of their daily life
• Confidently present products in a way that contributes to our reputation for best-in-class products, product quality, and service
• Execute all required customer follow up related to quotes and post-sale contact
• Maintain a meticulously clean, organized, and up-to-date sales floor. Execute merchandising plans based on company guidelines
• Passionately and aggressively maximize sales. Meet sales and 4-wall profit expectations
• Provide reporting and tracking as required
• Focus on and succeed at consistently creating Positive Memorable Customer Experiences
• Assist Store Manager in day-to-day operations, including coaching and training of new staff
• Perform all opening and closing duties as required by store policy and retail best practices

PAY CLASS & RANGE:

• Full Time; Hourly; Non-Exempt
• $17-20/hr + Commission

BONUS ELIGIBLE:

• Yes

BENEFITS ELIGIBLE:

• Standard Furniture For Life Benefits Package

QUALIFICATIONS

• Top-notch interpersonal skills with a demonstrated ability to quickly establish rapport and develop enduring relationships
• Self-starter that actively seeks and values feedback
• Highly motivated with a desire to be successful
• Fun, passionate and a quick study
• Excellent written and verbal communication skills
• Must be able to work flexible hours including evenings and weekends

MINIMUM KNOWLEDGE & EXPERIENCE

• Minimum 2 years retail experience in big-ticket sales
• Proficiency with Google Suite or MS Office Suite preferred
• Experience with POS/CRM platforms preferred

WORKING CONDITIONS/SAFETY HAZARDS

• Retail setting
• Must be able to individually lift 50 lbs and team lift up to 200 lbs
• Standing for full shifts