Assistant Housekeeping Manager

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: At the Doubletree by Hilton Orlando Downtown we consistently rise above the competition. We offer a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of over 200 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, consider joining our team! You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Doubletree by Hilton Orlando Downtown with Pyramid Global Hospitality can mean for you! Overview: Assistant Housekeeping Manager

• Doubletree by Hilton Orlando Downtown We offer:

• Competitive Wages
• Annual Bonus Program
• Health, Dental & Vision insurance
• Company Paid Life & AD&D Insurance
• Disability insurance
• Paid Time Off (PTO)
• 7 Paid Holidays
• 401(k) matching
• Health Savings Account plan
• Tuition Reimbursement
• Associate Referral Bonus
• Employee assistance program
• Hotel Room Discounts Worldwide
• Free Parking
• Advancement Opportunities across a portfolio of 230 hotels representing all major Brands Our Assistant Housekeeping Manager is responsible for assisting with overall management of the Housekeeping department including organizing, directing, and controlling the housekeeping and laundry departments to ensure the highest standards of cleanliness and guest service.
• Assist the Housekeeping Manager with managing the overall department in order to attract, retain and motivate the employees while providing a safe environment.
• Assisting with hiring, scheduling, training, developing, empowering, coach and counseling, conducting performance reviews, resolving problems, providing open communication.
• Assigns work to Housekeeping staff and trains staff in housekeeping duties.
• Addresses guests complaints regarding housekeeping services.
• Inspects guest rooms, linen closets, storage areas.
• Examines carpets, drapes, and furniture for stains, damage or wear.
• Checks and counts linens and supplies.
• Records inspection results and informs Housekeeping staff of inadequacies.
• Verifies staffing is appropriate for business levels and resolve any staffing issues.
• Operates hotel property management system.
• Checks vacant, expected departure and discrepant rooms.
• Communicates with appropriate departments when necessary.
• Conducts pre-shift meetings.
• Cleans rooms and assists in laundry when necessary.
• Perform special projects and other responsibilities as assigned by management. Qualifications:
• Previous hotel housekeeping supervisory or management experience preferred.
• Must be flexible in hours and days worked. Weekends required.
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities. Pyramid Global Hospitality is an equal opportunity/AA/Disability/Veteran employer.