Assistant Gym Manager

Purpose Statement: To assist in the management of fitness Services with specific management responsibilities for client services, facilities management. Job functions include:

• Customer Service and Service Delivery
• Manage all member accounts, ensure that members possess customer satisfaction
• Call delinquent accounts and ensure that payment is processed
• Prepare reports including cancellations and expired accounts and provide assistance to manager on reconciling and ensuring that these accounts are taken care of

• Provide Fitness Support
• Ensure all gym equipment is in working order.
• Complete tasks and projects provided by Manager
• To make recommendations on facility improvements that enhances the service and safety of the users

• Staff Supervision
• Handle and count cash for reconciliation of finances
• Create and implement new processes for staff
• Assist in recruitment of any new staff that may be required and provide initial training if needed
• Provide employee scheduling; coordinate the bi-weekly completion of all staff time sheets and coordinate short notice staff cover
• Provide instructor calendaring

• Management of the Facility
• Manage the ongoing maintenance needed to ensure safe use of the facilities Working with Facilities Manager to ensure buildings are safely managed. Working with outside contractors to deliver a range of services that maintain the facility
• To make recommendations on facility improvements that enhances the service and safety of the users.

• Organizational and Office Duties
• Be proficient in MailChimp to provide promotional, ad and announcement emails
• Complete projects as set by Manager
• Must be Proficient in Excel, Word and Office.

• Leadership
• We are looking for employees with positive attitudes who promote health and wellness
• We expect professional attitude and prompt and continuous attendance